Service Captains

3 weeks ago

Ernakulam, India Edupgrade Global International Full time

Job Title: Service Captain

Department: Food & Beverage Service
Experience Required: 3–5 years in restaurant service
Qualification: Plus Two (12th Grade) or above
Location: Kochi, Vyttila
Employment Type: Full-Time

Job Summary:

We are looking for a professional, well-groomed Service Captain with 3–5 years of hands-on experience in the restaurant industry. The Service Captain will oversee the front-of-house operations, ensure guest satisfaction, and lead a team of service staff with discipline and efficiency.

Key Responsibilities:

  • Supervise and coordinate daily restaurant service operations
  • Ensure high standards of cleanliness, hygiene, and personal grooming among staff
  • Train and guide service staff to deliver excellent customer service
  • Maintain smooth coordination between kitchen and service teams
  • Handle guest complaints and queries professionally
  • Take food and beverage orders when required and ensure timely service
  • Monitor table settings, side stations, and overall dining area
  • Check inventory and requisition of service materials as needed
  • Follow and enforce company policies, health, and safety regulations

Requirements:

  • Minimum 3–5 years of experience in a restaurant or hotel as a service staff or captain
  • Educational qualification: Plus Two (12th grade) or higher
  • Strong communication and interpersonal skills
  • Leadership qualities and team management abilities
  • Knowledge of menu, food, and beverage service standards
  • Physically fit and presentable; neat and clean appearance mandatory
  • Flexible with working hours, including weekends and holidays
  • Basic computer knowledge is an advantage

Preferred Attributes:

  • Customer-focused attitude
  • Problem-solving skills
  • Attention to detail
  • Passion for hospitality and service excellence

Job Types: Full-time, Permanent

Pay: ₹27, ₹30,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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