FinOps Specialist
2 weeks ago
We'll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key aspect. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process.
We're looking for people with excellent communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment, we have the career you're looking for
About the role
The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.
Responsibilities will include:
· Identifying root causes for problems within the Accounts Payable function or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans
· Analyze key Supplier trends, govern mediation requirement based on analyzed trends
· Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption
· Prepare vendor health scorecard, conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances
· Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon tools
Other requirements:
· Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams
· Working actively and accurately on an independent basis; giving attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies
· Interacting with Retail & Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication.
· Working in flexible shift timings including night shifts and weekends/holidays based on business requirement
Key job responsibilities
Identifying root causes for problems within the Accounts Payable function or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans
· Analyze key Supplier trends, govern mediation requirement based on analyzed trends
· Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption
· Prepare vendor health scorecard, conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances
· Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon tools
Basic Qualifications
- Experience using data to influence business decisions
- Master's/Bachelor's degree with 8+ years of post-qualification experience in Shared Services, Accounts Payable
- 3+ years of project management experience working cross-functionally with technical and non-technical teams
- Strong customer focus (both internal and external)
- Demonstrated ability to work independently in ambiguous situations
- Results-oriented work ethic with a strong desire to exceed expectations
- Excellent interpersonal, written, and oral communication skills
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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