
Operations Team Member-Support Services-Quality Control
3 weeks ago
Operations 360
- Coordinate with various Process teams
- Coordinate with various Product teams
- Coordinate with RPCs
- Conduct Trainings for RPCs
- Conduct meetings and coordinate with different business units
- Ensure Processes which are released to RPCs and confirmation is obtained for implementation
- Perform GL Reconciliation
- Coordinate with IAD audit and coordinate with RPCs for closure of audit observations
- Should have knowledge of KYC documents and regulations
- Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations
- Performing quality control checks as per the defined parameter
- Performing regulatory activities, tracking and reporting the same within defined timelines
- Identifying controls for system validations
- Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required
- Implementing controls prior and post Audit findings
- Periodic vendor visit
- Conduct regular trainings
Skills Required
- Good communication skills
- Interacting with various stake holders
- Should have good knowledge on Excel, Word, PPT
- Knowledge of building queries for extracting data from reporting systems
( DWH , SQL etc..)
- Eye for details
- Knowledge of KYC guidelines
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