Operations Team Member-Support Services-Quality Control
2 weeks ago
Operations 360
- Coordinate with various Process teams
 - Coordinate with various Product teams
 - Coordinate with RPCs
 - Conduct Trainings for RPCs
 - Conduct meetings and coordinate with different business units
 - Ensure Processes which are released to RPCs and confirmation is obtained for implementation
 - Perform GL Reconciliation
 - Coordinate with IAD audit and coordinate with RPCs for closure of audit observations
 - Should have knowledge of KYC documents and regulations
 - Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations
 - Performing quality control checks as per the defined parameter
 - Performing regulatory activities, tracking and reporting the same within defined timelines
 - Identifying controls for system validations
 - Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required
 - Implementing controls prior and post Audit findings
 - Periodic vendor visit
 - Conduct regular trainings
 
Skills Required
- Good communication skills
 - Interacting with various stake holders
 - Should have good knowledge on Excel, Word, PPT
 - Knowledge of building queries for extracting data from reporting systems
 
( DWH , SQL etc..)
- Eye for details
 - Knowledge of KYC guidelines
 
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