Technical Support Engineer | Azure managed services

2 days ago

Pune, India Radical Technologies Full time

Apply Before Job Role:  Technical Support Engineer | Azure managed services Location:  Coimbatore Experience:  Fresher CTC:  Depends on Interview  Job Summary: In this role of technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities includes monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support. Technical support engineers will work on all the shifts on a monthly rotation basis. Technical support engineer should have knowledge in the following: • Conceptual knowledge of Azure IaaS, PaaS deployments and administration • Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc. • Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux) • Understanding of Virtualization concepts and virtual system administration • Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI • Familiarity with networking concepts including TCP/IP, NAT, DNS • Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc. • Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.) • Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP .aol-progress{background-color: #dddddd} .aol-progress-count{background-color: # } .aol-progress-counter{color: # } *Full NamePhoneEmailCurrent Employment Status?Year Of PassoutTotal year Of ExperienceRelevant Year Of ExperienceCurrent Annual salaryPrimary SkillSecondary SkillEducationResume UploadMessage Fields with (*) are compulsory.

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