[3 Days Left] Jira Admin

3 weeks ago


Pune, India DATAMATO Full time
Job Description

JD No:2501

Role: JIRA Admin

Experience: 5+ Yrs

Work Mode: WFO

Location: Pune

Education: Technical Graduate

Communication preferred: Excellent

What you will be doing:

1. Configuration and Customization:

- Set up and configure JIRA projects, workflows, issue types, screens, and field configurations to align with the organization's processes and requirements.- Customize JIRA workflows to match different project management methodologies (e.g., Agile, Scrum, Kanban).- Create and manage custom fields, issue schemes, and permission schemes tailored to specific projects and teams.

2. User Management and Access Control:

- Create and manage user accounts, groups, and roles within JIRA.- Assign appropriate permissions and access levels to users, ensuring data security and privacy.- Collaborate with teams to grant necessary permissions for different JIRA projects.

3. Integration and Automation:

- Integrate JIRA with other tools and applications, such as Confluence, Bitbucket, Slack, and continuous integration/continuous deployment (CI/CD) pipelines.- Implement automation through plugins, scripting languages, or built-in features to streamline processes and reduce manual tasks.

4. Maintenance and Upgrades:

- Monitor JIRA's performance and troubleshoot technical issues as they arise.- Perform regular backups of JIRA data to ensure data integrity and disaster recovery readiness.- Plan and execute upgrades, patches, and updates to the JIRA software.

5. Training and Support:

- Provide training sessions to users and teams on how to effectively use JIRA for their projects.- Offer technical support to address user inquiries, troubleshoot issues, and provide solutions to challenges.

6. Reporting and Analytics:

- Create and maintain JIRA dashboards, reports, and filters to visualize project progress, key performance indicators (KPIs), and trends.- Analyze data to provide insights that can help teams and stakeholders make informed decisions.

7. Continuous Improvement:

- Stay informed about the latest JIRA features, updates, and industry best practices.- Propose and implement process improvements and optimizations to enhance the overall usage and efficiency of JIRA.
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