Head of Operations

5 days ago

Mumbai, India Paradise Placement Consultancy Full time
Responsibilities

:

- Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.- Vendor management.- Able to build and manage teams for important functions like account opening, payin payout stock and funds, DP account, customer modification, RMS etc.- Responsible for customer support and seamless experience in a stock broking business.- Ensure process oriented, TAT driven customer support as per defined SOP.- Mentor and monitor team to ensure high level of accuracy and timely execution.- Coordinate with IT and Sales team for development of online customer support process and Process automations.- Handling regulatory audits of SEBI, Exchanges, etc.Candidate RequirementCA/ MBA Finance from good institute10 - 15 years of Experience in stock broking operationsKnowledge of back office software like LD and CDSLWell verse with DKYC process and other broking norms

Key Skills :

Account OpeningPayin Payout Stock And FundsDp AccountCustomer ModificationRmsTat

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