ICT Service Delivery Manager

2 days ago

india Thiess Full time

Work with a team of the best

With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.

About the role

Role: Service Delivery Manager

In this role, you will:

Work Experience

  • Minimum of 12 years of experience, managing operation in the Cloud, Network, NOC, Sharepoint, Service desk.
  • • Should have ITIL/ ITSM certification.
  • • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and clients.
  • • Excellent leadership and management abilities, with experience in resource management, revenue & profit management, hiring, and billing.
  • • Strong problem-solving and decision-making skills, with the ability to proactively identify and mitigate project risks.
  • Technical Skills
  • Experience in working with Azure Cloud technologies, services, hosting environments, public, private & hybrid cloud.
  • • Experience in working with Network Management or Network operation center and sound knowledge of network architecture, elements and its configurations
  • • Experience/ good knowledge of sharepoint administration
  • • Experience in working on transition projects specially transition from one service provider to other.
  • • Good in planning the work, project.

About you

  • BCA/B Tech or Equivalent • bachelor’s or master’s degree in a relevant field is preferred.
  • • Relevant certifications in project management or data analytics will be an added advantage

What Thiess can do for you

  • Thiess’ commitment to ongoing training & development
  • Role-specific training/accreditation
  • Health & wellbeing program
  • Medical & Insurance
  • Flexible work arrangement

About us

Thiess partners with its clients to deliver excellence in open cut and underground mining in Australia, Asia, Africa and the Americas. For more than 80 years, we’ve operated in diverse commodities, geologies, environments and cultures our team comprises industry leaders who contribute their skills, knowledge and experience each day to the benefit of our clients, project partners and wider stakeholders.

Thiess’ India office, located in Gurugram is a support facility designed to provide capacity and resources to support Thiess’ global business. Housing a team of high caliber professionals from multiple disciplines, the Hub will provide a valuable resource to support global business

Visit our website to learn more –

Driving a diverse, inclusive and respectful culture

We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always.

We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, and education.

We believe diverse experiences and perspectives not only make us more innovative, productive, and engaged, but are crucial to our success.

If you require assistance to apply for this job because of disability or special needs, please contact us. No other requests will be acknowledged.

How to apply

This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.

To apply for this role, please click the ‘Apply’ button or the link below.

  • Account Service Delivery Manager

    3 weeks ago

    India Buroserv Australia Pty Ltd Full time

    Company Description Buroserv Australia Pty Ltd offers customized IT and Communications packages designed specifically for businesses, powered by the Optus and Telstra networks. As one of Australia's fastest-growing ICT service providers, we provide complete solutions for businesses of all sizes and sectors, from PBX to mobiles, NBN internet to...

  • Account Service Delivery Manager

    1 month ago

    India Buroserv Australia Pty Ltd Full time

    Company Description Buroserv Australia Pty Ltd offers customized IT and Communications packages designed specifically for businesses, powered by the Optus and Telstra networks. As one of Australia's fastest-growing ICT service providers, we provide complete solutions for businesses of all sizes and sectors, from PBX to mobiles, NBN internet to cloud-based...

  • Account Service Delivery Manager

    1 month ago

    India Buroserv Australia Pty Ltd Full time

    Company Description Buroserv Australia Pty Ltd offers customized IT and Communications packages designed specifically for businesses, powered by the Optus and Telstra networks. As one of Australia's fastest-growing ICT service providers, we provide complete solutions for businesses of all sizes and sectors, from PBX to mobiles, NBN internet to cloud-based...

  • ICT Service Delivery Manager

    4 days ago

    india Thiess Full time

    Work with a team of the best With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today. About the role Role: Service Delivery Manager In this role, you will: Work...

  • Service Delivery Manager

    3 months ago

    india Chronos Consulting Full time

    Job Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and...

  • Service Delivery Manager

    1 week ago

    india Chronos Consulting Full time

    Job Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and...

  • Service Delivery

    2 weeks ago

    india Trigent Software Private Limited Full time

    Must have Skills : Service Delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Delivery. - Sincere, Dedicated, Dynamic, Expertise in Excel/SQL, Organizing - Knowledge of database management systems and SQL. - Familiarity with software testing and debugging techniques. Additional Information: - The candidate should have...

  • Service Delivery

    1 week ago

    india Trigent Software Private Limited Full time

    Must have Skills : Service Delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Delivery. - Sincere, Dedicated, Dynamic, Expertise in Excel/SQL, Organizing - Knowledge of database management systems and SQL. - Familiarity with software testing and debugging techniques. Additional Information: - The candidate should have...

  • Associate Service Delivery Manager

    4 days ago

    india Innovation Technology By Design Full time

    The Associate Service Delivery Manager is responsible for managing the activities and responsibilities of the service desk team. As a part of this management, the ASDM is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.Education and Experience:Looking for...

  • Service Delivery Manager Coordinator/ Manager

    4 months ago

    india Staff4Me Full time

    Charged with ensuring the seamless delivery, maintenance, and enhancement of IT services in alignment with organizational goals, overseeing comprehensive service quality, client relationship management, team leadership, and continuous improvement initiatives within the IT service delivery framework. This includes spearheading the intricate tech...

  • Service Delivery Manager Coordinator/ Manager

    1 week ago

    india Staff4Me Full time

    Charged with ensuring the seamless delivery, maintenance, and enhancement of IT services in alignment with organizational goals, overseeing comprehensive service quality, client relationship management, team leadership, and continuous improvement initiatives within the IT service delivery framework. This includes spearheading the intricate tech...

  • CPS Delivery Manager

    1 week ago

    india 3dot14 Full time

    Job Summary:We are seeking an experienced and dynamic CPS Delivery Manager to oversee the successful delivery. The ideal candidate will be responsible for managing client relationships, ensuring timely service delivery, and optimizing operations to meet business objectives. This role demands strong leadership skills, strategic thinking, and an excellent...

  • Lead MES Service Delivery

    1 month ago

    India ArcelorMittal Digital Consulting Full time

    Role – Lead of MES Service IT Delivery Experience – 8 to 10 yearsJob DescriptionWe are seeking a highly skilled and experienced Service IT Delivery Manager to oversee the delivery and management of multiple commercial applications deployed across several locations in Europe. These applications support our steel production business and require 24/7...

  • Lead MES Service Delivery

    1 month ago

    India ArcelorMittal Digital Consulting Full time

    Role – Lead of MES Service IT Delivery Experience – 8 to 10 years Job Description We are seeking a highly skilled and experienced Service IT Delivery Manager to oversee the delivery and management of multiple commercial applications deployed across several locations in Europe. These applications support our steel production business and require...

  • Vice President- Business Insights

    4 days ago

    india SG ANALYTICS PRIVATE LIMITED Full time

    About Us: SG Analytics (SGA), a Global Insights and Analytics company, offers Investment & Market research, ESG, and Data Analytics services to global firms. The company has a presence in New York, San Francisco, Austin, Chicago, Toronto, London, and Zurich with delivery centres in Pune, Bengaluru, and Hyderabad. We are growing consistently at a rapid pace...

  • Senior Delivery Operations Manager

    4 months ago

    india Diabsolut Full time

    Based on our continued growth, we currently have an exciting opportunity for a Senior Delivery Operations Manager within our Diabsolut division affiliate of Empowerists. We are looking for an experienced IT Delivery Operations professional, with Salesforce project and managed services delivery experience, to join our Professional Services team, reporting to...

  • Senior Delivery Operations Manager

    1 week ago

    india Diabsolut Full time

    Based on our continued growth, we currently have an exciting opportunity for a Senior Delivery Operations Manager within our Diabsolut division affiliate of Empowerists. We are looking for an experienced IT Delivery Operations professional, with Salesforce project and managed services delivery experience, to join our Professional Services team, reporting to...

  • Assistant Manager

    2 weeks ago

    India Emeritus Full time

    About Emeritus:Emeritus is a global leader in online education, partnering with top universities and corporations to deliver world-class learning experiences. We believe in the power of education to transform lives, and we strive to bring accessible, high-quality learning opportunities to professionals worldwide. As a leader in the EdTech industry, Emeritus...

  • Delivery Senior Manager

    2 weeks ago

    India FinHub Full time

    FinHub is one of the fastest growing Fintech company that help companies with innovative turnkey technological solutions to help them perform financial operations whether as a neo bank. Payment service provider or for crypto offerings. FinHub is a fintech company located in Varna, Bulgaria. The company’s mission is to equip future-thinking companies from...

  • Delivery Senior Manager

    2 weeks ago

    India FinHub Full time

    FinHub is one of the fastest growing Fintech company that help companies with innovative turnkey technological solutions to help them perform financial operations whether as a neo bank. Payment service provider or for crypto offerings. FinHub is a fintech company located in Varna, Bulgaria. The company’s mission is to equip future-thinking companies from...