Passenger revenue accounting specialist

4 weeks ago

Bangalore, India VLaunchU Full time

Job Title: Passenger Revenue Accounting Specialist – Practice Setup Location: Bangalore/Pune Experience: 12+ Years Industry: Airline / Aviation / BPO / Shared Services Key Responsibilities: Lead and execute day-to-day Passenger Revenue Accounting (PRA) tasks for client airlines: Ticket issuance, refunds, exchanges, and revalidations Sales, uplift, and flown revenue reconciliation Processing BSP/ARC reports and performing settlement validation Identifying and accounting for unflown tickets, breakage, and expired coupons ADM/ACM processing and dispute resolution Work on interline and codeshare revenue validation using proration logic Reconcile PRA data with ERP or GL systems; support month-end and quarter-end close activities Identify and flag anomalies, leakages, or exceptions in sales and revenue data Ensure data accuracy in airline-specific PRA tools and compliance with IATA standards Adhere to client-specific SLAs, TATs, and quality benchmarks Document process steps and keep SOPs and training manuals updated Collaborate with internal quality, automation, and transformation teams to enhance process efficiency Participate in client calls and support reporting and audit requirements as needed Drive the setup of PRA practice for airlines , including designing processes, defining workflows, implementing tools, and establishing governance standards Mentor and guide junior PRA team members and lead process improvement initiatives Required Skills & Experience: Bachelor’s degree in Commerce/Finance/Accounting, or Aviation 12+ years of experience in PRA operations in a BPO or shared services environment Proven experience in setting up PRA practice within the airline domain Deep knowledge of airline industry and revenue accounting practices Hands-on experience with PRA tools such as SIRAX, REVERA, Amadeus PRA, or similar Familiarity with GDS systems (Amadeus, Sabre, etc.) and BSP/ARC reporting Strong MS Excel, analytical, and problem-solving skills Excellent communication skills to interface with client stakeholders Strong attention to detail and ability to work in a structured SLA-driven setup Good to Have: Exposure to interline proration, tax calculation, and fare audit Knowledge of automation tools (e.g., Ui Path, Alteryx, Power BI) Experience supporting multiple airline clients or geographies Flexibility to work in shifts or client time zones (as applicable)

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