Deputy Team Lead

3 weeks ago


Pune, India Finsmart Accounting Full time

We are one of the leading organizations that provides specialized outsourced Payroll & Accounting solutions to help businesses to grow. We are looking for a US Accounts - Deputy Team Lead to do general accounting, clients handling and team handling.


This role is strictly only for US Account's - R2R experienced candidates.


Job Role & Responsibilities:


Client Oriented  

Managing portfolio of 5-10 clients as Client Engagement Manager 

Conducting weekly client calls to ensure client satisfaction 

Handling client escalations if any 

Nurturing client relationships and capturing further business opportunities with clients

 

Team Oriented  

Managing total team of 8-10 members which is a combination of Bookkeepers, US Accountants and Sr. US Accountants  

Managing work allocation and resource bandwidth 

Ensuring that team is performing with desired accuracy levels 

Reviewing the team’s work and attending to team’s queries on need basis 

Drafting SOPs or preparing Loom Videos for various processes 

Conducting one to one or common training sessions as and when needed

 

Management Oriented:

Periodic reporting on -

Team performance

Client satisfaction index

Resource Bandwidth Allocation

 

Active contribution to process improvement and L & D is expected


Candidates Specification:

Fluent written and verbal English communication is a must  

Exposure of handling overseas clients is a must 

Prior experience of handling team of 2 members is necessary  

Ability and willingness to handle multiple clients is necessary  

Good knowledge of US Accounting process is necessary


Skills and Qualifications:

4 Years or more in core US Accounting process or similar domain is a must.

Good working knowledge of US Accounting, taxation, Accounts Receivable and Accounts Payable processes.


Shift Timings:

Afternoon Shift ((1:30pm – 10pm)

Working Pattern: 5 days working a week (Monday to Friday)

Location: Pune


Mode: Work from Office, Afternoon shift, 5 days working.


Relevant candidates may send their CVs to indicate "Deputy Team Lead - LinkedIn " as your email subject.


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