Digital Content Associate, Audible

5 days ago

Chennai, India Amazon Full time
DESCRIPTION

The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for significant period of time during their work.

Key job responsibilities
This includes, but is not limited to:

  • Understand and adhere to standard operating procedure.
  • Analyze, and identify the issues in the audio content.
  • Understand the issue and make best use of the available resources/tools to resolve/fix it.
  • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard.
  • Communicate with internal and external stakeholders.
  • Adhere to the Service level agreement, and average handle time set for the processes.
  • Meet predetermined and assigned productivity targets and quality standards.
  • The individual is required to make judgment based decisions based on the observations and procedures.

About the team
Audible is the leading provider of premium digital spoken audio information and entertainment on the Internet. It is a subsidiary company of amazon specializing in the spoken experience, providing digital audio editions of books, newspapers and magazines, original programming, and TV and radio subscriptions.

BASIC QUALIFICATIONS
  • Bachelor's degree
  • Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
  • Fresher or Candidate with 1 years work experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Digital Content Associate, Audible, Audible

    15 hours ago

    Chennai, India ADCI MAA 15 SEZ Full time

    Bachelor's degree The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to...

  • Digital Content Associate, Audible

    16 hours ago

    Chennai, Tamil Nadu, India Amazon.com Full time

    DESCRIPTION The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the...

  • Digital Content Associate, Audible

    7 days ago

    Chennai, India Amazon Full time

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    3 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    1 week ago

    Chennai, Tamil Nadu, India Amazon Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    2 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Catalog Associate

    15 hours ago

    Chennai, India ADCI MAA 15 SEZ Full time

    Education Qualification: Must be a graduate in any stream - Language level requirements - B2 level JP - Work Experience: Opened to fresher and experience - Communication Skills: Strong written and verbal communication in English & Japanese - Ability to work in a team with a very dynamic process The primary responsibility of this role is to perform...

  • Catalog Associate

    16 hours ago

    Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

    Education Qualification: Must be a graduate in any stream - Language level requirements - German certified - Work Experience: Opened to fresher and experience - Communication Skills: Strong written and verbal communication in German. - Ability to work in a team with a very dynamic process The primary responsibility of this role is to perform operational...

  • System Development Engineer

    5 days ago

    Chennai, India Audible Full time

    DescriptionAudible is looking for a dynamic and motivated System Development Engineer to join a growing team. If you are customer-focused with creative problem-solving skills, this role may be for you. As a member of our team you will have the opportunity to develop your career while supporting Audible's services, platforms, and unique Activate Caring...

  • Software Support Engineer, Audible

    3 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems If so this could be a job for...