Technical Lead-Dynamics CRM

Technical Lead – Dynamics CRM / CE

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the Job:

We are looking for Technical Lead – Dynamics CRM / CE experienced in designing and developing Microsoft based business solutions in cloud environments using Dynamics 365 and Power Platform, to join our rapidly growing team across regions.

Get the opportunity to work with our global teams in implementing custom applications using the Canvas and Model Driven frameworks, as well as using out of the box CRM applications for business needs such as case management and task management. Banking experience will be preferred.

What you will be doing:

• Gathering and analyzing client requirements to design and implement complex CRM solutions using Microsoft Dynamics 365 and Power Platform.
• Curating and brainstorming approaches to a requirement when needed.
• Meticulously understanding the requirements with respect the solutions offered by CRM's OOB components and those that need extensions like code.
• Estimating for the efforts around multiple approaches and narrating & quantifying the pros & cons with respect to such implementations.
• Developing and customizing various CRM components such as entities, forms, workflows, plugins, reports, dashboards
• Implement integrations with external systems.
• Be involved in development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET
• Writing clean and efficient code using programming languages such as C# and JavaScript while adhering to coding standards and best practices.
• Debugging and troubleshooting issues in the CRM system and providing timely resolution to ensure high system availability and performance.
• Collaborating with project managers, business analysts, testing teams, and other stakeholders to ensure successful project delivery on time and within budget.
• Calculating and raising such concerns in timely manner which might intervene the timely delivery of the deliverable.
• Providing technical guidance and mentorship to junior developers and team members to enhance their skills and knowledge in CRM development.

What we are looking for:

• 8+ years of relevant working experience
• Bachelor's Degree
• Understand fully what Microsoft's Modules like Sales, Customer Service, Marketing have to offer out of the box before needing any extended customization.
• Be able to timely communicate statuses and concerns down and up the responsibility hierarchy so as to ensure smoother delivery of the requirement.
• Be able to build D365 CE entities, forms, workflows, dashboards and reports
• Be able to develop plug-ins using C# and to code UI logic in JavaScript
• Be able to build and release solutions
• Be able to write technical documentation in clear and understandable way
• Banking experience is preferable
• Optionally develop Web resource, PowerApp apps and PowerBI reports

What we are offering?

• Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedication
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you
• Birthday Leave, Because You Matter: We value your special moments Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.