Subject Matter Expert

2 weeks ago


hyderabad, India Orange Business Services Full time

about the role

Troubleshoot and resolve any hardware, software or configuration related incidents 
Responsible for preparing Method of Procedure for any configuration changes, and executing any configuration changes as approved by customer
Perform client consultation: plan, design, implement and BAU.
Responsible for leading any planned scheduled maintenance activities.
HLD and LLD preparation for the project
Able to lead any incident calls with OEM technical support and provide any inputs required for restoration with timely updates and documentation.
Act as a Key SPOC for any Critical and Major Incident ,Change and Problem Management
Effective Ticket handling to adhere Agreed SLA.
Effective coordination and communication with end customer to have high CSAT.
Provide RCA and prepare KEDB for know issue and solutions.
Prepare MOP/SOP on security product for change and issue for L2 engineers.
Should mentor L2 Engineer during troubleshooting of issue and change management. 
Validating the plan of action (POA) for change with proper CAB approval. 


about you

10 years of related experience in Customer facing Organization from the SI domain.
Expert Level Implementation and Troubleshooting experience on Next generation firewalls –Cisco , Pala Alto ,Cisco ISE and DNAC 
Implementation & Troubleshooting experience on industry standard protocols/Technology including IPSEC Vpn (B2B) , SSL, Clientlesss VPN , Clustring, URL Filtering.
Implementation and Troubleshooting experience on Cisco ISE – (Physical appliance /Virtual ) for AAA & Device administration.
Implementation of and BAU for Cisco DNAC . DNAC Transition , Discussion – Discovery, SWIM, PnP and Assurance .
Implementation and Troubleshooting experience on Next generation firewalls secficlically Palo alto-PA(Prisma,Cortex), Fortigate (SD-WAN,NGFW) 
Migration and implementation of SDA through DNAC center 
Troubleshooting experience on industry standard protocols/Technology including
IP Nat, ACL,AAA
Network setting :- Zone,Security policy,NAT polices, tunnel interface, virtual Routers 
IPSEC VPN :Clientless VPN , Site to Site, client based, etc.
High Availability : Clustering, Active /Active, Active/Standby.
ITIL process and project management frame work 
Ability to work 24x7


additional information

Education, qualifications : BE/Diploma/Degree 

Experience: Min 8-15 years of related experience in customer facing organization from the SI domain.

Ability to communicate effectively both verbally and in writing. Taking lead in on-going or new projects and work effecintly with customers.

contract

Regular



  • Hyderabad, Telangana, India Next Education Full time

    Minimum Required Experience : 5 years Full Time **Skills**: - Curriculum Design & DevelopmentDescription Subject Matter Expert-Hindi - Develop comprehensive PowerPoint presentations (PPTs) tailored for teachers to facilitate collaborative teaching and learning - Prepare well-structured and informative reading materials that aid students in preparing for...


  • Hyderabad, India Trivium Education Services Full time

    Hi, We are in the process of hiring Question & Answer Experts for our US based client. It's a process where you need to solve questions for US students Upto Graduation /Post Graduation. **Job Description: - ** - Subject Matter Experts need to provide solutions, following the defined guideline upto Graduation or Masters level. - Good Time management skills...

  • Subject Matter Expert

    1 month ago


    Hyderabad, Telangana, India The LEEA Education Company (a division of AEPL) Full time

    Applications are invited from Subject Matter Experts for a CBSE School. The School is located in Financial District, Hyderabad. SME's needed in following areas: - English - Maths - Social Science - Kindergarten - Hindi - Telugu Immediate Joining. Interested may call /whatsapp +919790287444 **Salary**: ₹70,000.00 - ₹100,000.00 per...


  • Hyderabad, India SmartDocs, Inc. Full time

    Full-Time Hyderabad **Job Title - Subject Matter Expert** **Job overview** We are seeking an experienced and knowledgeable Subject Matter Expert in the supply chain domain to join our dynamic team in Smartdocs. As an SME, you will play a critical role in driving the development, implementation and enhancement of our supply chain software solution. You...


  • Hyderabad, India Ashray Akruti Full time

    Ashray Akruti is looking for Subject Matter Expert - Physics. Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91...

  • Subject Matter Expert

    2 months ago


    Hyderabad, India Sri Gajanan E-Slates Pvt Ltd Full time

    We are hiring for SME position for EdTech Company Position: Subject Matter Expert Qualification: B.S.C(Mathematics) Mandatory Gender: Male/Female Location: Hyderabad Experience: 1-3 yrs Immediate joiners are preferred Technical Skills: Need to have Excellent Content Writing skills are required Excellent Interpersonal and Good Analytical...

  • Subject Matter Expert

    2 weeks ago


    Hyderabad, India Sri Gajanan E-Slates Pvt Ltd Full time

    We are hiring for SME position for Edu Tech Company Position: Subject Matter Expert (C,C++) Qualification: B.S.C(com), B.tech, M.tech Gender: Male/Female Location: Hyderabad Experience: 1-3 yrs Immediate joiners are preferred Technical Skills: Need to have Excellent Content Writing skills are required Excellent Interpersonal and Good Analytical...


  • Hyderabad, India Ashray Akruti Full time

    Subject Matter Expertise (Physical Science) Standard: - 5,6,7,8,9,10 std Experience: - 5 to 8 years Location of Working: - Srinagar Colony, Ameerpet Work Timing: - 9 to 6 PM (Monday to Saturday) Call us at 9391994520 Pay: ₹25,952.93 - ₹40,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably...


  • Hyderabad, India Unistring Tech Solutions Pvt Ltd Full time

    Subject Matter Expert - Electronics **Main job Location**:Hyderabad **Working Mode**:Fulltime **Timings**:09.00 AM -6.30 PM (Monday - Friday) **Qualification**: B.E/B.Tech or M.E/M.Tech in ECE **Required Experience**:Minimum 1 Year of teaching experience **Salary Package**: 6 - 12LPA (Based on individual performance in the...


  • Hyderabad, India NextEducation India Pvt Ltd Full time

    **Position: Subject Matter Expert - English** **Experience: 3 - 8 yrs** **Location: Hyderabad** **Package: Best in the Industry** **Roles and Responsibilities**: - Responsible for designing and developing the curriculum for English Language.. - Should be involved in the creation, curation, review, quality control, and validation of developed content. -...

  • Subject Matter Expert

    1 month ago


    Hyderabad, India Covi-Sense Full time

    **Job Information** **The Subject Matter Expert - Serialisation** **Salary: Max 6LPA** **Location : Hyderabad** **NP: 15 to 20 Days** **Exp: 2+ Years** **Job Description**: 1. This role is for a person in the trenches to support the Serialisation process. 2. Consulting across business operations, providing mentorship, and contributing specialized...

  • Subject Matter Expert

    1 month ago


    Hyderabad, India Doctorvi Full time

    **Job Information** **The Subject Matter Expert - Serialisation** **Salary: Max 6LPA** **Location : Hyderabad** **NP: 15 to 20 Days** **Exp: 2+ Years** **Job Description**: 1. This role is for a person in the trenches to support the Serialisation process. 2. Consulting across business operations, providing mentorship, and contributing specialized...

  • Subject Matter Expert

    1 month ago


    Hyderabad, India Covi-Sense Full time

    **Job Information** **The Subject Matter Expert - Serialisation** **Salary: Open** **Location: Hyderabad** **Exp: 2+ Years** **Job Description**: 1. This role is for a person in the trenches to support the Serialisation process. 2. Consulting across business operations, providing mentorship, and contributing specialized knowledge. 3. Act as the “go...


  • Hyderabad, India NCR Corporation Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...


  • Hyderabad, India NCR Corporation Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Subject Matter Expert

    2 weeks ago


    Hyderabad, India Scolaire Private Limited Full time

    **Subject matter experts and content developers: For Preprimary and Primary levels (Nursery to Grade 5) **Roles and Responsibilities** - Content development and enrichment of Print resources for teachers and children (textbooks, worksheets, assessments and lesson plans) and digital resources (PPTS ) - For both Pre-primary and Primary levels - Coordinate...

  • Subject Matter Expert

    2 weeks ago


    Hyderabad, India Scolaire Private Limited Full time

    **Subject matter experts and content developers: For Preprimary and Primary levels (Nursery to Grade 5) **Roles and Responsibilities** - Content development and enrichment of Print resources for teachers and children (textbooks, worksheets, assessments and lesson plans) and digital resources (PPTS ) - For both Pre-primary and Primary levels - Coordinate...


  • Hyderabad, India yourastro Full time

    1. This role is for a person in the trenches to support the Serialisation process. 2. Consulting across business operations, providing mentorship, and contributing specialized knowledge. 3. Act as the “go to” person within a department or function for questions and problems within his/her area of expertise 4. Understand the language/terms/jargon in...


  • Hyderabad, India NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...


  • Hyderabad, India Scolaire Pvt Ltd. Full time

    Subject matter experts and content developers: For Preprimary and Primary levels (Nursery to Grade 5) Roles and Responsibilities - Content development and enrichment of Print resources for teachers and children (textbooks, worksheets, assessments and lesson plans) and digital resources (PPTS ) - For both Pre-primary and Primary levels - Coordinate with the...