Salesforce Business Analyst and QA
4 weeks ago
Job Title - Salesforce Business Analyst cum QA.Experience - 2- 5 YearsWork mode - HybridWork Location - ChennaiNotice Period - Immediate to 15 DaysWe are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud. This hybrid role combines analytical thinking, precise documentation, and hands-on quality validation to ensure that our Salesforce solutions remain robust, scalable, and business-aligned.The ideal candidate will have a strong understanding of both business processes and Salesforce CRM logic, be able to communicate effectively with stakeholders, and demonstrate strong testing discipline to deliver error-free, high-quality releases.Key ResponsibilitiesBusiness Analysis- Gather, document, and prioritize business requirements across Sales, Service, and Marketing functions.- Translate business needs into functional and technical user stories with clear acceptance criteria.- Analyze existing Salesforce processes and propose optimization or automation improvements.- Collaborate with architects and developers to ensure solution feasibility and scalability.- Maintain end-to-end process documentation and support continuous process improvement initiatives.Quality Assurance- Plan and execute functional, regression, and integration testingfor Salesforce releases.- Design detailed test cases and test scripts aligned to business requirements.- Validate end-to-end workflows such as lead management, case handling, customer communication, and marketing campaigns.- Coordinate UAT, gather user feedback, and ensure smooth go-live transitions.- Log, track, and manage issues using Jira (or equivalent tools) through closure.Governance & Support- Ensure all changes adhere to Salesforce best practices and governance standards.- Conduct post-deployment validation and production monitoring.- Document test results, known issues, and user training materials.- Work with Admins and Architects to uphold data integrity and system consistency across environments.Required Skills & Experience- 2–5 years total experience, including 2+ years in Salesforce BA or QA roles.- Strong understanding of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.- Hands-on experience testing Salesforce Flows, validation rules, and integrations.- Proficiency in requirement gathering, test case design, and documentation.- Familiarity with sandbox testing, UAT, and release management processes.- Strong analytical and communication skills with exceptional attention to detail.- Working knowledge of Jira, Excel/Sheets, and Salesforce reporting.Preferred Skills & Certifications- Salesforce Certifications: Administrator, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, or Marketing Cloud Email Specialist.- Basic understanding of Apex, SOQL, or data migration testing.- Exposure to third-party integrations, APIs, or middleware platforms.- Experience validating campaign automation or customer engagement journeys.- Knowledge of Agile or Scrum delivery models.
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Salesforce Business Analyst and QA
3 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 YearsWork mode - HybridWork Location - ChennaiNotice Period - Immediate to 15 DaysWe are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing...
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Salesforce Business Analyst and QA
4 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud ....
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Salesforce Business Analyst and QA
3 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud ....
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Salesforce Business Analyst and QA
5 days ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud ....
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Salesforce Business Analyst and QA
5 days ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud ....
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Salesforce Business Analyst and QA
4 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA.Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud....
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Salesforce Business Analyst and QA
3 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA.Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud....
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Salesforce Business Analyst and QA
3 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA.Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud....
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Salesforce Business Analyst and QA
4 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA.Experience - 2- 5 YearsWork mode - HybridWork Location - ChennaiNotice Period - Immediate to 15 DaysWe are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud. This...
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(06/11/2025) Salesforce Business Analyst and QA
4 weeks ago
Chennai, India Hyring Inc. Full timeJob Title - Salesforce Business Analyst cum QA. Experience - 2- 5 Years Work mode - Hybrid Work Location - Chennai Notice Period - Immediate to 15 Days We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridging business requirements with system functionality across Sales, Service, and Marketing Cloud....
