![bfmhr](https://media.trabajo.org/img/noimg.jpg)
Online Reputation manager- Jewellery Brand
2 months ago
JOB DESCRIPTION
Online Reputation Management (ORM) Executive:
Experience: 1 year
Skills:
• Excellent written and verbal communication skills
• Working knowledge of excel and google sheets.
• Problem solving and customer service mindset.
Job Description:
Monitoring online platforms:
Engage with customers and consider feedback to maintain a positive brand image and efficaciously address customer concerns on platforms like WhatsApp, Facebook, Pinterest, and Instagram. Craft timely and appropriate responses to customer reviews, comments, and inquiries, demonstrating a commitment to customer satisfaction and addressing concerns effectively.
Online Reputation Management (ORM) efforts:
Implementing crisis management strategies, fostering relationships collaboration with cross-functional teams, and consistently refine through trend awareness.
Handle customer enquiries
Proficiently address inbound calls & messages, provide comprehensive information on ongoing company offers and jewelry products, and convert those inquiries into valuable leads through effective communication and engagement strategies.
Reporting:
Producing comprehensive business reports related to all the lines of businesses, highlighting the ORM team's impact on lead generation. Proficient in Excel and Google Sheets for business reporting and tracking leads from diverse sources and campaigns.
Implement CRM strategies:
Effectively implement strategies to boost store visitors and generate new leads. Work along with HOA and SMM on campaigns and events. Provide management with insights on online reputation, brainstorm and implement ideas on generating maximum inbound and outbound leads through various schemes, campaigns and offers for a seamless customer experience.
Expertly curate and decide on gifts for both international and domestic customers while meticulously maintaining a count and ensuring top-notch quality control.
Lead customer communication
Managing Google reviews to further refine the company’s online reputation, ensuring a positive digital presence. Proactively and timely manage Instagram, Facebook, WhatsApp comments and DMs. Regularly monitor various online platforms, including social media, review sites, forums, and other digital channels, to stay abreast of conversations and mentions related to our brand.
Requirements
JOB DESCRIPTION Online Reputation Management (ORM) Executive: Experience: 1 year Skills: • Excellent written and verbal communication skills • Working knowledge of excel and google sheets. • Problem solving and customer service mindset. Job Description: Monitoring online platforms: Engage with customers and consider feedback to maintain a positive brand image and efficaciously address customer concerns on platforms like WhatsApp, Facebook, Pinterest, and Instagram. Craft timely and appropriate responses to customer reviews, comments, and inquiries, demonstrating a commitment to customer satisfaction and addressing concerns effectively. Online Reputation Management (ORM) efforts: Implementing crisis management strategies, fostering relationships collaboration with cross-functional teams, and consistently refine through trend awareness. Handle customer enquiries Proficiently address inbound calls & messages, provide comprehensive information on ongoing company offers and jewelry products, and convert those inquiries into valuable leads through effective communication and engagement strategies. Reporting: Producing comprehensive business reports related to all the lines of businesses, highlighting the ORM team's impact on lead generation. Proficient in Excel and Google Sheets for business reporting and tracking leads from diverse sources and campaigns. Implement CRM strategies: Effectively implement strategies to boost store visitors and generate new leads. Work along with HOA and SMM on campaigns and events. Provide management with insights on online reputation, brainstorm and implement ideas on generating maximum inbound and outbound leads through various schemes, campaigns and offers for a seamless customer experience. Expertly curate and decide on gifts for both international and domestic customers while meticulously maintaining a count and ensuring top-notch quality control. Lead customer communication Managing Google reviews to further refine the company’s online reputation, ensuring a positive digital presence. Proactively and timely manage Instagram, Facebook, WhatsApp comments and DMs. Regularly monitor various online platforms, including social media, review sites, forums, and other digital channels, to stay abreast of conversations and mentions related to our brand.
-
Online Reputation manager- Jewellery Brand
2 weeks ago
India bfmhr Full timeJob Description JOB DESCRIPTIONOnline Reputation Management (ORM) Executive:Experience: 1 yearSkills: Excellent written and verbal communication skills Working knowledge of excel and google sheets. Problem solving and customer service mindset.Job Description:Monitoring online platforms:Engage with customers and consider feedback to maintain a positive brand...
-
Branch Head for a Fine Jewellery Brand
2 weeks ago
India Leading Fine Jewellery Brand Full timeRole: Branch Head for a Fine Jewellery Brand Location: Hyderabad (Kokapet) Salary: 20-30 lacs P.A Roles and Responsibilities Candidate will be managing the overall management of the store Maintaining client records Prepare detailed reports on buying trends, customer requirements, and profits Handling customer service issues Generating weekly sales & stock...
-
Jewellery Designer for a Fine Jewellery Brand
2 weeks ago
India Leading Fine Jewellery Brand Full timeRole: Jewelry Designer Location: Mumbai (Lower Parel) Salary: 4-6 lacs P.A Job Description: Conceptualize and create original jewelry designs that align with the brand's aesthetic, values, and market trends. Experience in designing Gold & Diamond studded jewellery is a must. Work closely with the production team to ensure designs are feasible, maintain...
-
Online reputation management Consultant
4 weeks ago
India Ichelon Consulting Group Full timeCompany Description Ichelon Consulting Group is a leading professional services firm based in Gurugram, offering startups, established organizations, and healthcare service providers a wide range of integrated advisory services. We are a pioneer in Healthcare Digital Marketing and are an IIT-IIM Grads Led Business Consulting, Management and Analytics...
-
Online reputation management Consultant
1 month ago
india Ichelon Consulting Group Full timeCompany Description Ichelon Consulting Group is a leading professional services firm based in Gurugram, offering startups, established organizations, and healthcare service providers a wide range of integrated advisory services. We are a pioneer in Healthcare Digital Marketing and are an IIT-IIM Grads Led Business Consulting, Management and Analytics...
-
Online reputation management Consultant
4 weeks ago
India Ichelon Consulting Group Full timeCompany Description Ichelon Consulting Group is a leading professional services firm based in Gurugram, offering startups, established organizations, and healthcare service providers a wide range of integrated advisory services. We are a pioneer in Healthcare Digital Marketing and are an IIT-IIM Grads Led Business Consulting, Management and Analytics...
-
Online reputation management Consultant
1 month ago
India Ichelon Consulting Group Full timeCompany Description Ichelon Consulting Group is a leading professional services firm based in Gurugram, offering startups, established organizations, and healthcare service providers a wide range of integrated advisory services. We are a pioneer in Healthcare Digital Marketing and are an IIT-IIM Grads Led Business Consulting, Management and Analytics...
-
Online Reputation Manager
2 weeks ago
India CryptoMize Full timeResponsibilities END --> Our Principles These are some of the principles that we strongly believe in, preach and actually follow as well. Commitments We clearly commit what we can do, by when can we do it and how we would do it, And then we do it. Confidentiality We are extremely paranoid about protecting the confidentiality of what we...
-
Online Reputation Manager
1 month ago
india CryptoMize Full timeResponsibilities END --> Our Principles These are some of the principles that we strongly believe in, preach and actually follow as well. Commitments We clearly commit what we can do, by when can we do it and how we would do it, And then we do it. Confidentiality We are extremely paranoid about protecting the...
-
Online Reputation Manager
4 weeks ago
india CryptoMize Full timeResponsibilities END --> Our Principles These are some of the principles that we strongly believe in, preach and actually follow as well. Commitments We clearly commit what we can do, by when can we do it and how we would do it, And then we do it. Confidentiality We are extremely paranoid about protecting the...
-
Digital Marketing Executive
3 days ago
india Tamannaah Gems and Jewellery Pvt Ltd Full timeCompany Description Tamannaah Gems and Jewellery Pvt Ltd is a luxury jewellery brand based in Mumbai. We specialize in crafting trademarked, modern, and minimalistic designs. Our goal is to provide customers with jewellery that combines elegance with comfort, allowing them to flaunt their style with confidence and ease. Role Description This is a full-time...
-
Head of Growth- Jewellery Brand
2 months ago
india bfmhr Full timeJob Description Key Responsibilities:Strategy Development: Develop and execute a growth strategy that answers questions about how much we grow, how fast we grow, and in which markets we grow. This includes setting clear, measurable growth targets and outlining the path to achieve them.Channel Identification: Identify and assess the most effective channels...
-
India ABP Empower Full timeJob openings for inside sales representative in jewellery showroom in chandigarh Home **›**Current Opening **›** Job openings for inside sales representative in jewellery showroom in chandigarh **Inside Sales Representative In Jewellery Showroom** Experience - 0 to 5 Years in Jewellery Sales Salary - 15,000 for Fresher to 30,000 for Experience per...
-
Sales Associate, Watches
1 month ago
india RETAIL Experts Full timeJob Description For our renown Client’s high-end Flagship store in Stockholm, we are currently looking for a highly skilled and self driven multilingual Sales Associate with a track record in Luxury Retail Sales (ideally in Watches & Jewellery). POSITIONYou will work with the store team acting as brand ambassador, while always ensuring an exceptional...
-
Senior Client Advisor, Watches
1 month ago
india RETAIL Experts Full timeJob Description For our Client’s high-end Flagship store in Geneva (Rue du Rhône), we are currently looking for a highly skilled and self driven multilingual Sales Advisor with a track record in Luxury Retail Sales (ideally in Watches & Jewellery from Geneva). POSITIONYou will work with the store team acting as brand ambassador, while always ensuring...
-
Jewellery designer- BKC
2 weeks ago
India bfmhr Full timeJob Description Job description3 to 8 years of experience in Diamond studded Gold Jewellery Designing.Duties and ResponsibilitiesYou must be able to relate well to the organization in order to understanddesign specifications, as well as master the creative and practical skillsneeded to make a product. Expert understanding and command of design...
-
Brand Manager
2 weeks ago
India New Era Group Full timeCompany Description New Era Group is a renowned brand that specializes in delivering sustainable and bespoke residential and commercial properties in North Goa. We believe that owning a space is not just a privilege but a chance to immerse oneself in a world of endless possibilities for growth and rejuvenation. Our properties offer beautiful, inspiring...
-
Brand Marketing Manager
4 weeks ago
india UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full timePosition Title : Brand Marketing Manager Industry: Luxury Catering / Restaurant Experience : 3-12 Years Location : Mumbai CTC - Upto 20 LPA Position Summary: The Brand Marketing Manager will be responsible for developing and executing comprehensive marketing strategies to enhance brand awareness and drive customer engagement. The ideal candidate will have...
-
Jewellery Nift Designer and Merchandiser
3 weeks ago
india bfmhr Full timeJob Description KILLSUp-to-date with jewellery market trends, consumer preferences, and industry developmentsJewellery Design skills, selection, innovative ideasProficiency in MS office, strong analytical and data-driven decision-making skillsStrong communication, negotiation skillsTime managementResponsibilities:-Minimize stock ageing, increase inventory...
-
Jewellery Nift Designer and Merchandiser
2 months ago
india bfmhr Full timeJob Description KILLSUp-to-date with jewellery market trends, consumer preferences, and industry developmentsJewellery Design skills, selection, innovative ideasProficiency in MS office, strong analytical and data-driven decision-making skillsStrong communication, negotiation skillsTime managementResponsibilities:-Minimize stock ageing, increase inventory...