Fraud Operations Associate

3 weeks ago

Delhi, India AIMLEAP Full time

Company DescriptionAIMLEAP is a global technology consulting powerhouse, specializing in end-to-end full-stack development of AI-powered solutions with a focus on performance, scalability, and security. Certified with ISO 9001:2015 and ISO/IEC 27001:2013, AIMLEAP delivers innovative software and AI-driven solutions to help businesses of all sizes achieve their digital transformation goals. With over 13 years of experience, AIMLEAP has proudly co-created more than 50 successful products and enabled over 750 global businesses. AIMLEAP's services include enterprise-grade AI and software applications, AI-driven data engineering, web and mobile application development, data management, automation, and advanced analytics solutions.Fraud Operations Associate – E-commerce / Payment Risk (2 to 5 years) –Experience: 2 to 5 YearsLocation: RemoteMode of Engagement: Full-timeNo of Positions: 3Educational Qualification: Any Degree / EngineeringIndustry: E-commerceWork Time: IST / CETWhat We Are Looking For:- 2–5 years of hands-on experience in eCommerce fraud or risk operations, preferably involving L1 manual reviews, BNPL, or B2B environments.- Strong investigative and analytical skills with the ability to apply structured playbooks and exercise sound judgment in decision-making.- Excellent written communication and documentation abilities for preparing clear decision notes, audit records, and stakeholder updates.- Proficiency in Excel/Google Sheets (filters, pivots, lookups, basic formulas) and strong attention to detail to ensure accuracy and consistency within defined SLAs and quality targets.Responsibilities:- Review transactions flagged as potentially high-risk using SOPs and multiple fraud indicators (payment, device/IP, geo, velocity, and account behavior).- Conduct identity validation and OSINT checks to confirm authenticity of customers and transaction details.- Take clear and defensible approve, decline, or escalate decisions while maintaining audit-ready documentation and evidence.- Meet turnaround time and accuracy SLAs, ensuring operational consistency across high-volume queues and peak periods.- Identify and escalate emerging fraud trends such as ATO, reshipping, promo abuse, or mule activities to the Fraud Strategy (L2) team.- Collaborate with Fraud Operations and Strategy teams by sharing structured feedback on rule performance and playbook improvements.- Ensure compliance with GDPR and data-handling standards, following secure work and documentation practices.Qualifications:- Bachelor’s degree (any discipline) or equivalent, with exposure to fraud detection, risk analysis, or transaction monitoring.- Practical experience or internship in eCommerce fraud/risk operations or transaction review.- Familiarity with fraud detection tools and PSPs such as Sift, Forter, Riskified, Signifyd, SEON, Ekata, Stripe, Adyen, or Checkout.com.- Understanding device fingerprinting, proxy/VPN indicators, BIN/IIN checks, and chargeback processes.- Experience with case/ticketing systems (Zendesk, Jira, ServiceNow) and basic BI/SQL for ad-hoc analysis.- Strong analytical, documentation, and communication skills to operate effectively in a remote, SLA-driven environment.

  • Director - Fraud Operations & AML

    2 days ago

    Delhi, NCR, India Mobikwik Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Head of Fraud Operations & AMLLocation: Gurgaon WFODepartment: Fraud Ops & RiskReports To: Chief Operating Officer - PaymentsPosition Summary:We are seeking a seasoned and strategic leader to head our Fraud Operations and Anti-Money Laundering (AML) functions. The successful candidate will be responsible for designing, executing, and overseeing...

  • Fraud Investigation Associate

    2 weeks ago

    New Delhi, India slice Full time

    About the team If slice is a galaxy, the Fraud Investigators are the Guardians, keeping us all safe while having a lot of fun doing that. To define in fancy words, the fraud investigation team scrutinizes potential suspicious activities. If you're one whose nose starts to itch or hair stands up when something isn't right, to whom talking to people and...

  • Fraud Investigation Associate

    2 weeks ago

    New Delhi, India slice Full time

    About the teamIf slice is a galaxy, the Fraud Investigators are the Guardians, keeping us all safe while having a lot of fun doing that. To define in fancy words, the fraud investigation team scrutinizes potential suspicious activities. If you're one whose nose starts to itch or hair stands up when something isn't right, to whom talking to people and looking...

  • Avp Fraud Analytics

    10 hours ago

    Delhi, India Barclays Full time

    Job Title AVP Fraud Analytics Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Fraud Operations Associate

    3 weeks ago

    New Delhi, India AIMLEAP Full time

    Company DescriptionAIMLEAP is a global technology consulting powerhouse, specializing in end-to-end full-stack development of AI-powered solutions with a focus on performance, scalability, and security. Certified with ISO 9001:2015 and ISO/IEC 27001:2013, AIMLEAP delivers innovative software and AI-driven solutions to help businesses of all sizes achieve...

  • Associate Manager

    2 weeks ago

    New Delhi, India Navi Full time

    About the Team The Risk team at Navi is responsible for identifying, assessing, and mitigating potential risks across the organization. The Fraud Risk & Strategy (FRS) team, part of the Risk function at Navi, owns fraud risk prevention, detection and investigation across all of Navi's business. To achieve this, FRS partners with Tech, Product & Analytics...

  • Payments & Fraud Specialist

    24 hours ago

    Delhi, India Abacus.AI Full time

    We’re looking for a Payments & Fraud Specialist to manage payment operations and prevent fraud across our Stripe systems.Responsibilities:Monitor payments, disputes, and chargebacks in StripeDetect and resolve fraudulent transactionsOptimize fraud rules and payment success ratesSupport customers and internal teams with payment issuesTrack key payment...

  • Associate Manager

    3 weeks ago

    New Delhi, India Navi Full time

    About the TeamThe Risk team at Navi is responsible for identifying, assessing, and mitigating potential risks across the organization. The Fraud Risk & Strategy (FRS) team, part of the Risk function at Navi, owns fraud risk prevention, detection and investigation across all of Navi's business. To achieve this, FRS partners with Tech, Product & Analytics...

  • Urgent: Payments

    1 day ago

    Delhi, India Abacus.AI Full time

    We’re looking for a Payments & Fraud Specialist to manage payment operations and prevent fraud across our Stripe systems. Responsibilities: Monitor payments, disputes, and chargebacks in Stripe Detect and resolve fraudulent transactions Optimize fraud rules and payment success rates Support customers and internal teams with payment issues Track key payment...

  • Fraud Strategy Analyst

    4 weeks ago

    New Delhi, India Straive Full time

    Job Role: Fraud Strategy AnalyticsYears of Experience: 2 to 10 yearsShift Timing: 1:00PM IST to 10:00PM ISTLocation : Gurugram /Bangalore/Hyderabad/MumbaiWork mode-Hybrid-2 days in officeAbout Straive:Straive is a leading provider of technology-driven solutions, focused on delivering innovative data, risk, and knowledge services. We are looking for a dynamic...