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Subject Matter Expert
3 weeks ago
Experience : 4+ years
Qualifications : Any degree in Mechanical, Civil, Electrical or experience in Construction Sales
Responsibilities:
Communication Facilitation:
- Represent the organization on customer calls to clarify technical queries and provide detailed explanations of our offerings.
- Collaborate with sales representatives to understand their needs and effectively communicate product updates and construction knowledge.
- Create and maintain clear and concise communication channels, ensuring vital information reaches the sales force promptly.
- Develop training materials, presentations, and documentation to assist in conveying complex technical information to sales professionals.
Technical Expertise:
- Utilize your engineering background to comprehend intricate technical details of our products or services.
- Translate technical jargon into comprehensible content for sales personnel, enhancing their ability to articulate product benefits to potential clients.
- Communicate customer requirements clearly to the estimating team
- Contribute to product development by capturing and evangelizing needs expressed by the client.
Sales Support:
- Assist in the execution of sales strategies by providing valuable insights garnered from technical expertise.
- Collaborate with cross-functional teams such as operations, product, and customer support and the sales team.
- Ensure success in enterprise pilots with prospective customers
Time Zone Alignment:
- Maintain availability and flexibility to work within US timings to ensure effective communication and support for the sales team based in those time zones.
Qualifications:
- Should be comfortable with Night Shifts (US Time Zone)
- A degree in mechanical, civil, construction, or electrical engineering or experience in construction sales.
- Strong communication skills, both written and verbal, with the ability to simplify technical information for a non-technical audience.
- Eagerness to transition into an SME role and contribute proactively to the sales team's success.
- Ability to represent the organization on customer calls, clarifying technical details effectively.
- Ability to adapt to US timings and work collaboratively across different time zones.
- Strong organizational skills with the ability to multitask and prioritize assignments effectively
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