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Office Manager

3 months ago

Mumbai, India Boku Full time

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.


Position Summary –

The Office Manager will work in close partnership with Human Resources team on Recruiting and On-Off-Boarding topics and will provide administrative support to our office in India.


Admin/Office/Executive Support


Office Management:

  • Keeping everything running smoothly, from supplies to office policies, managing relationships with stakeholders, executive team, vendors, leading renovations/moving projects, coordinating event and developing emergency procedures ( i.e. fire drill, evacuation plans ).
  • Greet guests to the office and comply with security policies
  • Order and manage all office and kitchen supplies accordingly based on budget.
  • Maintain office furniture and equipment including conference rooms.
  • Provide support to finance team with tracking, receipts, invoicing, payment, credit card and reconciling.
  • Follow up and resolve any discrepancies with vendors.
  • Own mailing process for office including inbound and outbound
  • Liaise with building management to make requests and solve any issues


HR Support:

  • Actively supporting & coordinating for Rewards and Recognition (engagement/culture management)
  • Plan/organize internal and off-site events
  • Assist with organizing workshops in the office.
  • Ad hoc duties as assigned


Onboarding Process /Travel Arrangements

  • Helping with accommodation bookings when needed.

Liaise with Tech to complete office projects and assist with onboarding/offboarding

  • Assisting with access Passes, Tours of the office, IT setup, scheduling Inductions.


Facility Management:

  • Overseeing building maintenance and repairs.
  • Responsible for health and safety while ensuring we’re up to date on health and safety, including DSE Assessment


What you bring :

Knowledge, skills, experience

  • Graduation preferred
  • 3-5 years’ experience as an office manager
  • Well organized with excellent time management skills
  • Excellent communication skills at all levels
  • Researching skills and desire to find the answer
  • Relationship management and influencing skills
  • Strong ability with MS Office, especially Excel
  • Ability to handle confidential data
  • Superior attention to detail and multitasking
  • Self-starter and ability to work independently
  • Flexibility to tackle new projects.
  • Ability to multi-task & always happy to help