Customer Service Admin Support A4
3 weeks ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level -
In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.
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IT Support Services Analyst
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Teamlead - HR Admin
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Sharepoint Production support Admin + developer
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JIRA Admin
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Unica Admin
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Customer support
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Admin Executive
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SFDC/CPQ Admin
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bangalore, India Tejas Networks Full timeAbout Tejas Networks: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75...
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Cluster Admin Manager
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SAP Customer Service Lead
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Advanced Jira Admin
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JIRA Admin
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ForcePoint Admin
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Customer Support Executive
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Customer Support Executive
2 weeks ago
Bangalore, India Bangalore Job Hub Full timeJoin our team as a Customer Support Executive, where you'll provide exceptional support to our valued customers. We're seeking individuals with proficiency in English and any South Indian language, along with graduates who are passionate about delivering excellent customer service. Responsibilities: Handle customer inquiries and issues related to Airtel...