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Associate Director
2 months ago
KEY RESPONSIBILITIES
Understand clients’ research requirement and target audience to identify appropriate research tools, and develop a roadmap for conducting a research study audience buy-in; Develop a comprehensive Research Proposal outlining the appropriate solution/methodology to answer the research objectives, along with commercials involved. Demonstrate strong consultative skills, self-motivation, and the ability to create compelling proposals and products. Explore the products/tools available internally and propose the optimal set of Nielsen solutions clients; Partnering closely with the Research Delivery and Operations teams to devise research design & manage revenue, and ensure our delivery matches the sales promise May support in driving client satisfaction by providing insights and actionable recommendations during presentations or business reviews; Creating and maintaining an accurate sales pipeline to ensure achievement of business target Identify new business opportunities with existing clients and areas for internal process & product improvement Monitor and evaluate companies, brands, key influencers, and trends in both traditional and social media; Research and examine newer tools/techniques/partnerships to assess the effectiveness of marketing campaigns in meeting business objectives; Be agile and work with new & existing methodologies to answer key business questions for Advertisers, Media Agency and Publisher/Platform clients Nurture talent and streamline processes
KEY STAKEHOLDERS & INTERFACE
Internal MA team Commercial team Customer Experience - Account Management and Delivery team Global / Regional Executives Global / Regional Commercial Leads Corporate Functions including Finance and Human Resources External Clients Vendors
EXPERIENCES & QUALIFICATIONS
Master’s degree in Business, Marketing, Economics, or a related field; Minimum 8 years of experience in a client facing role within Market Research industry; Experience in handling different types of market research studies such as U&A, Segmentation, Brand Tracks, Pricing and BLS; Strong analytical and problem solving skills; Advanced knowledge of consumer research tools and techniques; Demonstrated interest in the media industry and its inner workings; Possess an appreciation of the media and how its tools may affect the target audiences.
COMPETENCIES & SKILLS
Google Suite Applications – GMail, Google Doc, Google Slides, etc; Microsoft tools - Excel, PowerPoint etc Well organized with the ability to plan and prioritize; Methodical and strategic thinking; Analytical and applying logical reasoning skills; Ability to understand, interrogate and translate complex business issues Ability to work well under pressure and navigate stressful situations; Meticulous with strong attention to detail; Strong interpersonal skills with a collaborative mindset to work well with others; Good communication in English, both written and verbal.
KEY PERFORMANCE INDICATORS / MEASURES
Support in the achievement of sales operating plans Contribution to new business development Customer retention ABOUT NIELSEN As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable dataabout what people watch and listen to. To discover what’s true, we measure across all channels andplatforms—from podcasts to streaming TV to social media. And when companies and advertisersare armed with the truth, they have a deeper understanding of their audiences and can accelerategrowth. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking aroundmaximizing a new technology or you see a gap in the market, we are here to listen and take action.#LI-AT1