Overseas Counselor

3 weeks ago

Greater Kolkata Area, India Taksheela Institute Of Education Full time

Taksheela Institute of Education (TIE) is a leading education consultancy company specializing in placing students in affordable European public universities, thus promoting global education for all. We also have partnerships with more than 1000+ universities in popular study destinations like USA, UK, Australia, New Zealand, Canada, Singapore amongst others. We are known for providing a one stop solution to students for their total career counselling needs starting from profile building, university selection, entrance test preparation, education loan to post-admission support. Earlier this year, TIE was awarded as the ‘Most Trusted Study Abroad Consultant based out of East India’ by Bengal Business Awards 2024. 



Responsibilities:


  • Providing overseas career counseling to the interested leads for the required services
  • Conduct assessments to identify students' strengths, interests, and areas for improvement, and use this information for profile building.
  • Advise students on course, country & university selection, eligibility requirements, and other academic-related matters
  • Regular calling/follow up on old and new leads and communicating with clients on a regular basis till the end of the service period & beyond.
  • Handle client queries via emails, telephone and 1-on-1 meetings, and resolving any issues which they may be facing
  • Preparing MIS reports on the number of calls done and record feedback against each lead on a daily basis. Give inputs on the quality of leads received from different sources
  • Maintain comprehensive profiles for each student, including academic history, preferences, and documents. Check academic transcripts, certificates, and other documents for authenticity and compliance with university requirements.
  • Ensure all required documents pertaining to application are uploaded and submitted within deadlines. Track application statuses, deadlines, and follow-ups.
  • Address student and parent concerns about program selection, eligibility, and post-study opportunities. Research and disseminate information on scholarships, grants, and financial aid options.
  • Guide student on interviews and visa application process, including filling out forms, scheduling interviews, and preparing required documents.
  • Provide information on travel, accommodation, and settling into a new country. Ensure students complete post-application tasks like paying deposits, applying for accommodation, or enrolling in health insurance.
  • Assist in any other relevant duties as assigned by the Senior Management Team pertaining to Overseas education.



Qualifications

  • Work experience in relevant field for a minimum of two years & above
  • Bachelor's in English, Commerce, Business Administration, or related field
  • Excellent Communication skills - both verbal & written
  • Ability to prepare MIS reports on a regular basis for decision making
  • Decent academic performance

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