Luxury Retail Store Manager

5 days ago

Bengaluru, India 2coms Full time

Job Description We have an excellent opportunity for experienced people to work as a Store Manager in Bangalore. Apply Now. About Company: It is India's largest and most definitive place for fine writing instruments and accessories, and a leader in personalised corporate-gifting. Department – Retail Reports To – AOM  Location - Orion Mall (Bangalore)  Responsibilities:   Sales of the store.   Train, evaluate and motivate store employees   Maintain, encourage, and possess “ownership mentality”.   Provide a positive working environment and handle employee issues  appropriately and in a timely manner.   Resolve customer problems or complaints by determining optimal solutions.   Ensure interior and exterior of store is maintained to company standards.   Provide exceptional customer service and ensure the employees also provide     the same level of service.   Communicate, execute, and manage marketing and merchandising programs.   Ensure store non-moving is less than 10%   Ensure employee awareness of safety and emergency procedures.   Ensure VM at store is best and as per guidelines   Maintain adequate store supplies.   Manage store revenue, including cash handling, deposit reconciliation and  delivery of deposits to bank.   Execute and monitor loss prevention and shrink programs.   Management of all stores operational issues, to include store housekeeping, store  administrative duties, physical inventories etc.    Ensure reports are sent on timely basis.    Requirements Qualification:- Any graduate Minimum 3 years of retail experience, preferred in a luxury category.   Should have handled a store with an average store size of   square feet.    Possess strong leadership skills    Ability to teach effectively/develop others to the next level   Strong operations experience in receiving, stock and inventory as well as front-office operations, end management and office management.    Ability to organize and prioritise multiple tasks in a fast-paced environment   Strong interpersonal, motivational, communication and organizational skills   The ability to provide a great level of customer service.   An upbeat demeanour, with a sales-oriented personality   Benefits Salary - 4LPA - 6LPA  PF+ESIC  Lucrative Incentive Requirements Visiting fields to sell the product. Setting sales goals and developing sales strategies. Required a field sales person who can do field based sales job. A person having a two wheeler will be preferred. Salary and incentives as per industry standard. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings.

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