Admission Officer

3 weeks ago

Bengaluru, India Vidyashilp Academy Full time

Job Title: Admission Officer ( Telecalling)

Employment Type: Full-time
Department: Admissions/ Marketing

Job Summary

We are looking for a proactive and result-oriented Admission Officer (Telecalling) to join our Admissions team. The candidate will be responsible for reaching out to prospective students, providing accurate information about courses/programs, guiding them through the admission process, and ensuring smooth conversion from enquiry to enrolment.Male candidates are preferred for this role.

Key Responsibilities

  • Handle inbound and outbound calls to prospective students and parents.
  • Counsel students on available courses, eligibility criteria, admission process, and career prospects.
  • Maintain and update enquiry database on a regular basis.
  • Follow up with leads through calls, emails, and messages to maximize conversions.
  • Assist in completing admission formalities, documentation, and fee collection.
  • Coordinate with the academic and administrative teams for smooth onboarding of students.
  • Achieve admission and enrolment targets set by the management.
  • Ensure a high level of customer service and maintain professionalism during communication.

Required Skills & Qualifications

  • Bachelor's degree in any field (preferred in Business, Marketing, or related areas).
  • Prior experience in telecalling, admissions, sales, or counselling (Education sector preferred).
  • Excellent communication skills (English, Hindi, and local language preferred).
  • Strong persuasion, negotiation, and interpersonal skills.
  • Ability to handle student/parent queries with patience and clarity.
  • Proficiency in MS Office and CRM tools.
  • Target-driven, self-motivated, and able to work under pressure.

Key Competencies

  • Customer-focused approach
  • Positive attitude and result orientation
  • Strong follow-up and closing skills
  • Team player with the ability to work independently

Benefits

  • Training and professional development opportunities.
  • Supportive and collaborative work environment.

Job Types: Full-time, Fresher

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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