IT Manager

2 days ago

Bengaluru, India Anumana Full time
Job Title: IT Manager
Location: Bangalore, India
Industry: Healthcare Software / HealthTech
Employment Type: Full-time
Role Overview:
The IT Manager will oversee and optimize the organization's IT infrastructure, ensuring all systems are secure, scalable, and compliant with healthcare industry regulations—especially ISO 27001, SOC2, HIPAA, HITRUST . This role emphasizes leadership, strategic planning, and measurable performance with robust expertise in identity management, endpoint security, cloud security, and IT service management.
Key Responsibilities:
IT Infrastructure Management: Oversee all networking, cloud, hardware assets, and core IT products for reliable, secure operations—specifically managing platforms like Okta, Jumpcloud, CrowdStrike, Netskope/Zscaler, and ITSM tools such as ManageEngine.
Healthcare Compliance: Implement and maintain ISO 27001, SOC2, HIPAA, HITRUST standards for data security, privacy, and audit readiness.
Software & Application Support: Collaborate with development/product teams for deployment and support of healthcare applications, maintaining seamless integration with identity/access management and security platforms.
Cybersecurity: Manage risk assessment, access controls, encryption, security monitoring, incident response, and endpoint protection leveraging solutions like CrowdStrike and network/cloud security via Netskope or Zscaler.
Identity & Access Management: Administer and optimize Okta and Jumpcloud environments to enforce strong authentication, provisioning, deprovisioning, and user lifecycle management.
IT Service Management: Utilize tools such as ManageEngine to streamline IT support processes, asset management, and ticket resolution.
Team Leadership: Supervise and mentor IT support and system admins, drive professional development and accountability.
Vendor Management: Evaluate, select, and manage key hardware/software vendors and service partners.
IT Strategy & Budget: Develop IT roadmaps and budgets, implementing cost-effective technology initiatives.
Business Continuity: Maintain robust backup and disaster recovery for uninterrupted system availability.
Stakeholder Relations: Communicate with executive leadership to align IT strategy with business goals.
Required Qualifications & Skills
Bachelor’s/Master’s in Computer Science, IT, or related field.
7+ years of IT experience, 3+ in IT management in healthcare or regulated sectors.
Cloud platforms (AWS/Azure/GCP), networking, database systems, and enterprise cybersecurity.
Compliance management with ISO 27001, SOC2, HIPAA, HITRUST .
Strong analytical, project management, and stakeholder management skills.
Proven hands-on expertise with:
Identity & Access Management: Okta, Jumpcloud
Endpoint Security: CrowdStrike
Cloud/Network Security: Netskope, Zscaler
IT Service Management: ManageEngine

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