Telecaller

3 weeks ago

Kolkata, India Cybertrunk Infotech Pvt. Ltd. Full time

Immediate Joiners PreferredExperience Required: 1+ YearLocation: KolkataType: Full-Time | Urgent Hiring✨CyberTrunk is a leading national brand with a strong presence across India, offering innovative solutions in healthcare services. We are expanding our customer outreach and looking for energetic telecallers to join our dynamic communication team.✳ NOTE :- Prior to Apply for this role make sure your experience is matching with our criteria.⏬Key Responsibilities :-➢ Make outbound calls to prospective customers and explain company products/services.➢ Handle inbound inquiries and resolve customer queries promptly.Maintain detailed records of calls, customer interactions, and feedback in CRM systems.➢ Generate and qualify leads to support the sales and marketing teams.Follow up on leads through phone calls, emails, or WhatsApp communication.➢ Achieve daily/weekly/monthly call and conversion targets.Provide accurate information and ensure customer satisfaction.➢ Collaborate with the sales and support teams to improve overall customer experience.Perks & Benefits:➢ Competitive salary + attractive incentives.➢ Training and skill development programs.➢ Career growth opportunities within the national network.➢ Supportive work environment and recognition-based rewards.Required Skills & QualificationsMinimum qualification: Graduate (any field).➢Excellent verbal communication skills in Bengali, English and Hindi.➢Good listening skills and customer-handling ability.➢Basic computer knowledge and familiarity with CRM tools or MS Office.➢Positive attitude, patience, and persuasive communication style.➢Prior experience in telecalling, telesales, or customer service preferred.Why Join CT?Competitive salary + attractive incentives.Training and skill development programs.Career growth opportunities within the national network.Supportive work environment and recognition-based rewards.Interested candidates can reach out at:Apply Now – Be part of our at CT#cybertrunk hashtag#HiringNow hashtag#telecaller hashtag#immediatejoiner hashtag#customersupport

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