Support & Integrations Engineer
2 days ago
Support & Integrations Engineer Location: India (Hybrid / Remote)Type: Full-timeWe are hiring a Support & Integrations Engineer on behalf of a fast-growing SaaS company transforming how e-commerce merchants manage inventory and data.As one of the first hires in this function, you’ll operate at the intersection of engineering and customer success — helping merchants onboard smoothly, troubleshooting real technical challenges, and building internal tools that enhance customer support efficiency. This is a hands-on, high-impact role that combines problem-solving, data understanding, and customer empathy.Responsibilities Provide technical onboarding support to new customers, troubleshooting integration and data issuesDebug API connections, data pipelines, and platform integrations (Shopify and others)Develop and maintain internal tools that empower the customer success team to work efficientlyCollaborate with engineering and product teams to escalate, diagnose, and resolve complex issuesTake ownership of recurring problems by identifying root causes and implementing proactive solutionsRequirements 2–4 years of experience in a technical support , solutions engineering , or backend engineering roleProficiency in Python for scripting or backend debugging (FastAPI experience is a plus)Strong SQL skills for writing queries and diagnosing data inconsistenciesAbility to clearly communicate technical issues to both technical and non-technical stakeholdersStrong problem-solving mindset with attention to detail and a customer-first attitudeComfortable working in a fast-paced startup environment with evolving prioritiesPreferred Qualifications Experience working with e-commerce APIs (Shopify, Amazon, etc.)Knowledge of PostgreSQL and data debugging workflowsFamiliarity with ticketing systems and internal support toolsExperience collaborating across product, engineering, and customer success teamsTech Environment Python, FastAPI, PostgreSQL, MongoDB, QuestDB, ClickHouse, GCP, Docker, Next.jsTooling: GitHub, Sentry, Datadog, HubSpot, ZendeskWhy This Role Matters You’ll play a crucial role in ensuring merchants have a seamless onboarding experience and can rely on accurate, actionable data from day one. This is an opportunity to work on both sides of the stack — customer-facing problem solving and backend debugging — while contributing directly to how the product and support systems evolve.What’s Offered Competitive salary (10-15 LPA basis experience)Opportunity to shape a new function at an early stageBlend of technical work, customer impact, and product thinkingExposure to engineering, product, and CX leadershipHybrid or remote flexibilityTo Apply:Please send your CV or GitHub profile with the subject line “Support & Integrations Engineer Application – (Your Name)” to About Us:This role is being hired through Pramaan Labs , a machine learning and product engineering firm partnering with high-growth startups to build scalable, impactful technology across data, AI, and product domains.
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Field Application Engineer
1 day ago
Delhi, Delhi, India Power Integrations Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDescriptionField Application Engineer - India NorthThe Field Application Engineer will be responsible for Application support in India – North territory and will be based out of New Delhi.Provide application and design support based on end application in terms of paper designs / building and testing of boards using Power Integrations' productsRegularly...
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Support & Integrations Engineer
21 hours ago
Delhi, India Pramaan Labs Full timeSupport & Integrations EngineerLocation:India (Hybrid / Remote)Type:Full-timeWe are hiring aSupport & Integrations Engineeron behalf of a fast-growing SaaS company transforming how e-commerce merchants manage inventory and data.As one of the first hires in this function, you’ll operate at the intersection of engineering and customer success — helping...
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Account Manager
3 weeks ago
New Delhi, India AMP & Co. Full timeAbout UsAMP & Co. is a dynamic Chartered Accountant firm dedicated to delivering comprehensive accounting, tax, audit, and advisory services to clients across various sectors. We are committed to nurturing young talent and offering meaningful learning and growth opportunities.Job SummaryWe are seeking a motivated and detail-oriented Accountant (Fresher) to...
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Automation Engineer
2 weeks ago
New Delhi, India Tek Support Full timeJob Title:Senior Automation Engineer – Pharmaceutical Manufacturing Location:Remote Experience:10+ years Industry:Pharmaceutical / Biotech ManufacturingJob Summary: The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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Automation Engineer
2 weeks ago
New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...