Product Delivery Manager

4 weeks ago


hyderabad, India JPMorgan Chase & Co. Full time
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager within the INFRASTRUCTURE PLATFORMS team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners  Participate in the S&OP process to gain agreement on consensus demand and resulting supply plan Leverage Supply Chain planning system of record for collaborative inventory and replenishment planning Derive, maintain, and leverage planning reference data including lead time, safety stock, and reorder points Collaborate with product and regional managers and service owners to ensure supply positioning that supports new product/service introductions Reduce infrastructure obsolescence cost Required qualifications, capabilities, and skills Formal training or certification on product delivery management concepts and 5+ years applied experience Strong knowledge and demonstrated experience of Supply Chain and Planning (demand and supply) Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies  Ability to influence and lead cross-functional teams, drive processes and solve problems from an initially ambiguous state Strong interpersonal, verbal and written communications skills and presentation skills necessary for various audiences including executive management Proficiency with Microsoft Office Suite. Advanced Excel knowledge. Ability to learn proprietary software and database Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Knowledge of technology infrastructure systems and solutions Knowledge of Lean practices

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