Salesforce CRM Analytics Developer
2 months ago
Job Description :
Role & Responsibilities Overview :
- Expert in developing and in guiding teams to develop CRMA reports
- Client Stakeholder Management: Interaction with US client-side Analytics teams as well as EXL internal teams in India to build out dashboards, solutions, KPIs, etc. Work with onshore and offshore team to flexibly and consultatively resolve Salesforce data related issues.
Requirements Gathering :
- Collaborate with business users to understand their data visualization needs, elicit requirements, challenges, and translate them into actionable solutions.
- Have a consultative approach
Data Understanding :
- Understanding the data, highlighting the challenges, data cleansing, data transformation, data preprocessing
Documentation :
- Document data sources, data transformations, visualization designs, and best practices to facilitate knowledge sharing and maintainability
Collaboration :
- Work closely with cross-functional teams including data engineers, data scientists, and business analysts to ensure alignment of data visualization solutions with broader data strategy
Candidate Profile :
- 4 + years of relevant experience as a CRMA developer
- Graduate/Postgraduate from a reputed college/university preferably in Computer Science, Information Technology, Economics, Business, or Mathematics
- Specialized industry experience in Insurance segment is highly preferred
- Excellent interpersonal skills and ability to find solutions quickly
- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
- Experience in working in dual shore engagements
- Outstanding verbal communication skills
- Experience in other relevant data fields and other visualization tools is a plus
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