Analyst - Risk Management

4 weeks ago


Bengaluru, India Razorpay Full time
Dear All,

Razorpay Bengaluru is hiring an

Analyst - Risk Management

Roles and ResponsibilitiesMonitor transactions/ merchants to identify risk/fraud and take necessary action immediately.Handle transaction queries in case of discrepancies where disputes arise from the customer.Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.Speak to merchants or customers to understand and address queries/concerns.Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

Skills and ExperienceExperience-1-2 years into Transaction Monitoring.Knowledge about a customer support app or CRM , such as freshdesk.

Please Note

- We are looking for an immediate joiner with a relevant experience into Transaction Monitoring. You can share your updated resume in along with your experience in Transaction Monitoring, CTC , ECTC and Notice Period.
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