Customer success
3 days ago
Role OverviewSetup customer support workflows using client shared SOPs. Craft high-impact prompts for AI agents to produce accurate responses. You will own end to end setup—from initial kickoff call to testing, iteration, and QA.What you will Own- Design end-to-end workflows & user journeys across industries- Write & optimize prompts for accuracy, tone, and context- Evaluate outputs via checklists/A-B tests, edge-case reviews, and user feedback- Drive continuous quality improvements- Troubleshoot response issues; define guardrails and instructions to reduce hallucinations- Document best practices and playbooks for repeatable delivery- Work with product and tech teams to deliver on-time and customer centric outputWhat we are looking for- Analytical, curious, iterative; comfortable running lightweight experiments and reviews- Tool-savvy with LLMs (ChatGPT, Claude, Gemini, etc.); no coding required (low/no-code builders a plus)
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Customer Success
2 days ago
Bengaluru, Karnataka, India ContraVault AI Full time ₹ 9,60,000 - ₹ 14,40,000 per yearCustomer Success - Founding Team – B2B Enterprise Sales (2–3 Years Exp.)Location: HSR Layout, BangaloreExperience: 2 - 3 years in B2B outbound sales (Enterprise SaaS)Compensation: ₹8 - 12 LPA (CTC)About ContraVault AIContraVault AI is revolutionising how businesses manage tenders, contracts, and RFPs through cutting-edge AI. Our platform streamlines...
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Customer Success
1 week ago
Bengaluru, Karnataka, India LeadSquared Full time ₹ 1,20,000 - ₹ 1,80,000 per yearAt LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform.What You'll DoSeamless Onboarding & AdoptionFacilitate smooth...
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Customer Success Executive
1 week ago
Bengaluru, India Khoros Full timeOverview: **About Khoros and its Value** At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with customers like Samsung,...
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Customer Success Lead
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Associate
1 week ago
Bengaluru, India Aeries Technology Full timeJob Id: Aeries/442/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate *** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support role within the...
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Lead - Customer Success
2 days ago
Bengaluru, Karnataka, India Simpliwork Full time ₹ 40,00,000 - ₹ 80,00,000 per yearDepartmentCustomer SuccessGrade / LevelG3BDesignationLead – Customer SuccessLocationBangaloreReporting ToCEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving our efforts...
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Customer Success Associate
2 weeks ago
Bengaluru, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
3 weeks ago
Bengaluru, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
3 weeks ago
Bengaluru, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...