Delivery Manager

Delivery Manager
Location: Pune, Hybrid.
Status: Permanent, Full Time
Package: Competitive Salary (fixed), 5 Day Working Week, Flexible Working(with one-off allowance), Development & Opportunity (Personal & Technical), Group Medical Policy, Group OPD Cover, Personal Accident Cover, Term Life Cover, 26 Days Leave + 9 Public Holidays + Buy & Sell Scheme, Referral Scheme.

Why are we hiring a Delivery Manager? The Delivery Manager will drive delivery excellence across Agile programs with a strong foundation in pharmaceutical or life sciences domain knowledge. The role requires proven expertise in SAFe PI Planning, Agile delivery, and portfolio reporting, ensuring seamless program execution and value delivery. The ideal candidate will have progressed from a Scrum Master role into Delivery Management, bringing both tactical and strategic delivery experience.

Who's Instem? Well, we're a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20)
Instem is a unique, solutions-based organisation. We've doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our growth plan is progressive, and we need you to help us reach that next level

What's the culture/environment like? For a global business of over 500 staff, we very much have a family feel. You'll be part of a friendly, communal, solution based, flexible environment, where you'll feel empowered, valued and accountable. We'll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.

What are you responsible for?

• Lead and manage delivery across Program Increments (PIs) with a focus on capacity planning, execution, and continuous improvement.
• Facilitate and document PI ceremonies, ART syncs, and Value Stream syncs to drive alignment across teams and programs.
• Develop and maintain reporting dashboards using tools such as Azure DevOps, Planview LeanKit, and Power BI to provide clear visibility of progress, risks, and dependencies.
• Collaborate with stakeholders across technology, business, and regulatory functions to ensure compliance with GxP standards and organizational quality frameworks.
• Act as the key coordinator for program teams to ensure timely, secure, and compliant delivery of initiatives.
• Provide leadership and coaching to Agile teams, ensuring adherence to SAFe principles and best practices.
• Track project progress, budgets, risks, and proactively drive resolution of issues.
• Partner with stakeholders to facilitate design workshops, clarify requirements, and translate them into actionable delivery outcomes.
• Drive continuous improvement in delivery practices, automation, and reporting.
• Adherence to the Company's Quality Management System to ensure that all work is handled Securely, Professionally and Diligently

Behavioural Competencies:

• Strong motivator and leader of teams.
• Excellent communicator and coordinator.
• Effective decision-maker and negotiator.
• Diplomatic with strong organizational skills.

Skills, Knowledge and Experience:

• Bachelor's degree or equivalent in a technical field, life sciences, or related discipline.
• Pharma or Life Sciences industry experience (mandatory).
• Strong experience in SAFe PI Planning and Agile delivery management.
• Proven track record of progression from Scrum Master to Delivery Manager role.
• Hands-on experience creating delivery and portfolio dashboards in Azure DevOps, Planview LeanKit, Power BI (or equivalent tools).
• Certified Scrum Master (CSM) and/or SAFe Certification (highly desirable).
• Excellent stakeholder and people management skills, with experience in regulated environments.
• Experience of acquisition integration would be a plus.
• Awareness of ISO9001, GxP standards, and secure coding principles (OWASP 10, SANS CWE 25) desirable.
• Strong communication, negotiation, and leadership skills to manage cross-functional and geographically distributed teams.

Daily, millions of lives are improved by the Instem technologies and services that have been deployed by our clients. This is a fantastic opportunity for you to help save and prolong people's lives, by doing what you do best

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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