Client Service Specialist Payments

4 weeks ago


india JPMorgan Chase & Co. Full time

Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and products to Ultra High Net Worth (UHNW) individuals and families around the world. We are looking for a Senior Client Service Specialist to join International Private Bank Client Service Center of Excellence team. Sr. CSS are responsible in executing Money Transfer payment requests received from the Client and/or Internal Partners; any inquiry to payments, escalations and investigations as it relates to outgoing and inbound requests for all supported products; account maintenance and transaction requests.

As a Client Service Team Lead, you will be responsible for executing Money Transfer payment requests received from the Client and/or Internal Partners; any inquiry to payments, escalations and investigations as it relates to outgoing and inbound requests for all supported products; account maintenance and transaction requests. This process relates to all forms of cash payment and transfer related activities.

Job Responsibilities:

Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment Manage escalations and conduct payment/wire investigations Lead/Participate in special projects and UAT testing for IT enhancements Coaches and provides ongoing support for new joiners/colleagues

Required qualification, skills and capabilities:

At least 3 years of experience in the Financial Services and/or Private Banking industry Excellent timeliness/accuracy of cash management and transactions and communicates the importance of these values to others Proactively drives initiatives to achieve team targets Active change champion, supporting the Transformation and Digital agenda by carrying out testing and encourages continuous improvement mindset among team Excellent English communication skills (verbal and written)  Leverages experience to train and guide others in the escalation and resolution of errors/fraud attempts Recognizes and easily articulates when improvements are required, taking initiative to drive solutions at root cause through flexible problem-solving mindset and engagement with key stakeholders Takes time to understand cause and effect of challenging situations and offers potential solutions

Required qualification, skills and capabilities:

Language proficiency in Chinese/French/Spanish
  • Payments Specialist

    3 weeks ago


    india RIR Full time

    Job Description Requirements: 3+ years of proven work experience as a Payment Specialist , Financial Analyst or relevant role;Bachelor's degree in finance, economics, mathematics, statistics, or in a related field;Experience in working with local payment providers and knowledge of e-commerce are considered as advantages;Solid experience in Zoho Books ...

  • Associate Payments

    4 weeks ago


    India CSC (Corporation Service Company) Full time

    **Associate** **Chennai** **APAC/EMEA** **Hybrid** **Intro**: We are looking for a Payments/Cash Management Associate to join our offices in Chennai. In this position you will play a key role in the growth of our Corporate Services business. The position Payment/Cash Management Associate will be supporting the Payment/Cash management team **What...


  • india Amelia Full time

    Billing Specialist Utilize accounting software to identify outstanding accounts Generate bills and invoices specific to customer accounts Deliver invoices to clients via digital and traditional mail services Process all payment using various pay services Reconcile all payment with account Send delinquent accounts to the collections department Generate...


  • india NielsenIQ Full time

    Client Solutions Specialist / Operations Delivery Lead is responsible for driving the requirements gathering phases of projects, liaising with business users to develop high quality business and functional requirements and work with stakeholders to analyze issues and propose solutions. The ODL also understands processes within the different business areas...


  • india OUTSIZED INDIA PRIVATE LIMITED Full time

    Our client is a global payments firm and they are seeking an experienced Technology Implementation specialist with expertise in both frontend and backend development, specifically with experience in mobile development, API, and testing. The candidate should have a strong background in wallet implementations, including but not limited to Thales, Entrust, FOO,...


  • India Appreciate Full time

    About Appreciate Appreciate makes investing in US stocks simple for beginners and pro-traders alike. Whether you’re taking your first steps in personal finance or making giant strides towards financial freedom, this app lets you chase your goals with a powerful AI recommendation engine. Job Description As the Head of Cross-Border Payments, you will lead...


  • India Appreciate Full time

    About AppreciateAppreciate makes investing in US stocks simple for beginners and pro-traders alike. Whether you’re taking your first steps in personal finance or making giant strides towards financial freedom, this app lets you chase your goals with a powerful AI recommendation engine.Job DescriptionAs the Head of Cross-Border Payments, you will lead our...


  • india Areeb Full time

    Job Description On behalf of our client, we are looking for a Specialist Personal Services to join their company. Job Summary ...


  • india Meditab India Full time

    General Description:  The Collection Specialist provides financial information to management and serviced clients by researching and analysing accounting data and preparing reports. Responsibilities: •  Maintaining customer current accounts •  Processing payments and assure timely follow up •  Investigate history of account and current status...

  • BA Payments

    3 weeks ago


    india CAPCO Full time

    BA Payments & Cards at Capco India Job Title: Business Analyst -Debit Cards & Payments About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top Best Companies for Women in India by . With our presence across...


  • india MiCo2 Group, LLC Full time

    Job Description We are seeking a Remote Customer Service Specialist to join our team! You will be responsible for helping customers by providing information and resolving issues.Responsibilities: Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and...


  • india Agensi Pekerjaan BTC Sdn Bhd Full time

    Job Description Open Position: Contract Renewals Specialist (IT MNC Service Provider)  An IT MNC Service Provider company is currently hiring Contract Renewals Specialist to join the team and be based in the Kuala Lumpur office supporting APAC regions. Key responsibilities include: Having more than 3 years working experience as Renewals Specialist within...


  • india BNY Mellon Full time

    Responsibilities :Client service/Operations Candidate should have knowledge about Client processing/Operations. Should have relevant experience in Investment Banking operations. Will be responsible for transaction processing, Prime brokerage operations, Margin Operations, Special handling of 144 A Exchanges, ADR stock, Forex, MBS operations,...


  • india FasterPay Full time

    We're looking for people with strong sales DNA who are ambitious self-starters with the drive to be successful. You should find fulfillment in identifying opportunities, closing deals, and helping your clients. As a Fasterpay Business Development Specialist, you are responsible for new business related activities, including leading targeted sales efforts and...


  • india STAMIN Full time

    Company Description STAMIN is a revolutionary fitness solution driving 10X growth for fitness business owners and professionals. Our pioneering gym pod promotes entrepreneurship and expands its reach globally. With a potential market of 50 million, STAMIN forecasts an impressive 65% profitability within five years. Join us in reshaping the fitness...


  • india ScS - Sofa Carpet Specialist Full time

    Department IT Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business Reporting What does the role involve? Who are we looking for? What’s in it for you? About ScS – Sofa Carpet Specialist We are one of the UK’s...

  • IT support specialist

    2 months ago


    india a Snaphunt Client Full time

    At Snaphunt, we believe that the future of work is remote. We specialize in helping our highly-skilled, global specialist talent community around the world, connect with innovative companies looking scale their global teams quickly and cost-effectively. The Role You will be responsible for : Providing technical support to end-users by diagnosing and...

  • Payments Officer

    1 week ago


    india Concept Resources Full time

    Job Description Key job element · Advise budget holders and service delivery staff on financial matters, including purchase order to payment system support· Provide training and guidance in the use of corporate finance systems· Assist in the maintenance and development of accountancy and costing records and systems in accordance with professional...


  • india NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...


  • india Cnvrs8 Integrated Full time

    Company Description Cnvrs8 Integrated is a unique agency structure, developed to meet the needs of marketing in 2020. Equipped with eight hybrid departments, the agency is designed to drive the application of creativity and technology to create a thriving ground for brands, from single-room startups to multinational corporations. Role Description This is a...