Onboarding Support Specialist

7 days ago

Hyderabad, India MediaMint Full time
Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zone

Onboarding Support Associate

is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position involves training junior team members on various aspects of onboarding tasks.

Responsibilities:Provide outstanding customer service to all client platform accounts via phone and email.Maintain knowledge of the client platform, its solutions, and the needs of its customers.Serve as the main point of contact for new and existing suppliers regarding all aspects of the sales cycle and onboarding process.Facilitate supplier setup, configuration, testing, and training.Manage and update supplier onboarding cases promptly, following department best practices and workflows.Handle and report on all tasks for assigned retailer accounts.Apply strong client management skills with high attention to detail.Meet department performance metrics.Maintain professionalism in high-stress situations and communicate effectively with both internal and external clients.Suggest improvements to internal processes and for external stakeholders.Assist with User Acceptance Testing (UAT).Perform other duties as assigned.

Requirements:Minimum of 2 years of experience in a customer or technical support role.At least 1 year of experience with a

CRM platform .Strong client management skills and attention to detail.Excellent written and verbal communication

skills, with the ability to communicate effectively with both technical and non-technical individuals.Strong problem-solving and organizational skills.Experience in a fast-paced, dynamic work environment.Ability to multitask and work within tight deadlines.Proficient in PC and MS Office applications.

Nice to Haves:Experience in

troubleshooting EDI

files.Skills in triaging and developing solutions for complex client issues.Sales experience with complex products and the ability to use sales techniques to improve closure rates.Familiarity with

Salesforce and Zendesk .ITIL® certification or working knowledge of ITIL® processes.Experience with Postman, SQL, and

API

usage.Proficiency in developing user acceptance test plans.Account or project management experience.

If interested, Please share your updated cv by filling this

Onboarding Support candidate information form

  • Onboarding Support Specialist for Amazon Sellers

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleAt ADCI HYD 13 SEZ, we are seeking a highly skilled Onboarding Support Specialist to join our team. As an Onboarding Support Specialist, you will play a critical role in helping new Amazon sellers succeed by simplifying the onboarding process. Your expertise in EU compliance and onboarding procedures will enable you to provide top-notch support...

  • Onboarding Support Specialist

    7 days ago

    hyderabad, India MediaMint Full time

    Onboarding Support Associate Job Location : Hyderabad ( Hybrid) Working Hours : EST time zone Onboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Support Specialist

    1 week ago

    hyderabad, India MediaMint Full time

    Onboarding Support Associate Job Location : Hyderabad ( Hybrid) Working Hours : EST time zone Onboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding support specialist

    7 days ago

    Hyderabad, India MediaMint Full time

    Onboarding Support Associate Job Location : Hyderabad ( Hybrid) Working Hours : EST time zone Onboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the...

  • Onboarding Support Specialist

    6 days ago

    hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Support Specialist

    4 days ago

    Hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding support specialist

    7 days ago

    Hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Support Specialist

    1 week ago

    hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Support Specialist

    1 week ago

    Hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Support Specialist

    1 week ago

    Hyderabad, India MediaMint Full time

    Onboarding Support AssociateJob Location : Hyderabad ( Hybrid)Working Hours : EST time zoneOnboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Technical Onboarding Specialist

    4 weeks ago

    Hyderabad, Telangana, India MediaMint Full time

    Job Title: Technical Onboarding SpecialistAbout the Role:We are seeking a highly skilled Technical Onboarding Specialist to join our team at MediaMint. As a key member of our onboarding team, you will be responsible for ensuring the seamless onboarding and successful launch of clients on our SaaS e-commerce platform.Key Responsibilities:Act as a platform...

  • Amazon Onboarding Specialist

    4 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleAs an Onboarding Specialist at ADCI HYD 13 SEZ, you will play a critical role in ensuring the smooth onboarding of new sellers on the Amazon platform. Your primary responsibility will be to provide white-glove support to sellers, helping them navigate the onboarding process and overcome any obstacles that may arise.Key ResponsibilitiesNudge...

  • Onboarding Compliance Specialist

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About this roleAt ADCI HYD 13 SEZ, we're committed to helping new sellers succeed on the Amazon platform. As an Onboarding Specialist, you will play a critical role in ensuring a seamless onboarding experience for our growing base of sellers.Key responsibilitiesNudge sellers to fast-track their onboarding procedure, notify them of required/missing...

  • **Onboarding and EU Compliance Specialist**

    3 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleWe are seeking a highly skilled and motivated Onboarding Specialist to join our team at ADCI HYD 13 SEZ. As an Onboarding Specialist, you will play a critical role in ensuring the smooth onboarding of new sellers onto the Amazon platform.Key ResponsibilitiesNudge sellers to fast-track their onboarding procedure by notifying them of required or...

  • Seller Onboarding

    5 months ago

    Hyderabad, India Dikazo Solutions Private Limited Full time

    Job Title: Seller Onboarding Specialist Location: Hyderabad **Job Type**: Full-Time About Us: Job Overview: **Responsibilities**: Recruitment and Outreach: Collaborate with the sales and marketing teams to develop effective seller recruitment strategies. Onboarding Process: Guide sellers through the onboarding process, ensuring a smooth and efficient...

  • MediaMint | Onboarding Support Specialist | hyderabad

    1 week ago

    hyderabad, India MediaMint Full time

    Onboarding Support Associate Job Location : Hyderabad ( Hybrid) Working Hours : EST time zone Onboarding Support Associate is responsible for managing daily activities related to onboarding new and existing suppliers. This role will oversee retailer-specific onboarding pipelines, along with related reporting and retailer calls. Additionally, the position...

  • Onboarding Specialist

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    As an Onboarding Specialist at ADCI HYD 13 SEZ, you will be part of the Seller Growth Programs - EU 3P Compliance team. This team is responsible for transforming the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility, and other) obligations in the EU.Key responsibilities include:Driving compliance program adoption among Selling...

  • Onboarding Specialist

    1 month ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: Onboarding SpecialistThis is a role for the Seller Growth Programs - EU 3P Compliance team at ADCI HYD 13 SEZ. Our Compliance Services aim to transform the way Sellers can fulfill their Compliance obligations in the EU.Key Responsibilities:Own SP interaction to drive compliance program adoption and support Sellers throughout the funnel.Develop and...

  • Onboarding Specialist, EU Compliance

    3 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleAt ADCI HYD 13 SEZ, we are seeking an Onboarding Specialist, EU Compliance to join our team. This role is responsible for ensuring that our sellers comply with EU regulations and guidelines.Key ResponsibilitiesNudge sellers to fast-track their onboarding process by notifying them of required or missing documents.Provide white-glove support to...

  • Onboarding Executive

    5 months ago

    Hyderabad, Telangana, India TMI Group Full time

    Required Experience**1 - 5 Years** - Skills**comunication skills,** **excel,** **time management** We're looking for an enthusiastic and organized Onboarding Specialist to join our growing team at TMI. In this exciting entry-level role, you'll play a critical role in ensuring a smooth and successful onboarding experience for our high volume of new hires....