Regional Service Head, Ghaziabad
3 days ago
The Regional Service Head will lead service operations across the assigned region. This role involves overseeing warranty management, dealer appointment and performance, team leadership, productivity optimization, and ensuring audit and compliance standards are met. The ideal candidate should have a strong technical background, excellent people management skills, and a customer-centric approach to service excellence.1. Warranty ManagementEnsure proper validation of warranty periods as per company policy.Track and enforce the timely return of warranty batteries by service partners and field teams.2. Dealer Appointment & SLA MonitoringIdentify and appoint new service dealers in alignment with regional growth plans.Monitor dealer performance and ensure SLA adherence through periodic reviews and reporting.3. Team Management & Goal SettingSet clear goals, KPIs, and productivity metrics for Service Engineers.Monitor performance regularly and provide guidance and support for target achievement.4. Productivity Analysis & Performance OptimizationConduct regular analysis of team performance and implement corrective actions where necessary.Identify areas for continuous improvement in field service efficiency, cost, and coverage.5. Customer Escalation ResolutionAct as the first point of contact for critical customer issues and ensure prompt resolution.Implement preventive actions to reduce recurrence and escalate only when necessary.6. Channel Partner ManagementBuild and maintain strong communication channels with dealers and service partners.Provide technical support and ensure timely query resolution to strengthen service network relationships.7. SOP Adherence & AuditingEnsure all Service Engineers and Channel Partners follow defined SOPs.Conduct periodic audits to ensure compliance and take corrective measures as required.8. Technical Equipment ReadinessEnsure Service Engineers are equipped with the necessary tools, testing equipment, and technical kits to perform field tasks effectively.9. Customer Service & Quality StandardsDrive initiatives to maintain high customer satisfaction scores.Enforce Total Quality Management (TQM) standards and ensure preparedness for ISO and internal audits. Ensure audit compliance and documentation readiness at all levels of service delivery.Experience:Bachelor's degree in Engineering (Electrical/Electronics preferred); MBA is an advantage.8–12 years in service operations, with at least 3–5 years in a regional leadership role.Preferred industry:Automotive, Battery/Energy Storage, Consumer Electronics, or similar tech-driven sectors
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Regional Service Head, Ghaziabad
4 days ago
Delhi, India Exide Industries Limited Full timeThe Regional Service Head will lead service operations across the assigned region. This role involves overseeing warranty management, dealer appointment and performance, team leadership, productivity optimization, and ensuring audit and compliance standards are met. The ideal candidate should have a strong technical background, excellent people management...
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Region Head
1 day ago
Delhi, Delhi NCR, India Cardekho.com Full timeJob Description Job Title:Region Head Company: CarDekho Group Location: Delhi NCR (Delhi, Noida, Greater Noida, Ghaziabad, Gurugram) Team Size:4-5 people Job Overview:CarDekho Group is seeking an experienced and dynamic Region Head to lead and manage our sales team in Delhi NCR. This role requires a strategic thinker with a strong background in digital and...
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Regional service delivery head
4 days ago
Delhi, India Tag Full timeWHAT YOU OFFER US:The Regional Service Delivery Head (RSDH) serves as the strategic and operational bridge between the India Global Delivery Center and the markets (AMS, EMEA, or APAC).This role ensures that regional priorities are translated into delivery excellence — balancing speed, quality, cost, and talent. The RSDH leads a team of operations...
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Regional Service Delivery Head
3 days ago
Delhi, India Tag Full timeWHAT YOU OFFER US:The Regional Service Delivery Head (RSDH) serves as the strategic and operational bridge between the India Global Delivery Center and the markets (AMS, EMEA, or APAC).This role ensures that regional priorities are translated into delivery excellence — balancing speed, quality, cost, and talent. The RSDH leads a team of operations...
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Regional Head
6 days ago
Delhi, Delhi, India CSB Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescription1. Ensuring that all retail banking activities within the region comply with relevant laws & regulations. 2. Identifying and assessing legal risks associated with retail banking activities within the region and developing strategies to mitigate those risks. 3. Overseeing legal disputes and litigation matters specific to retail banking operations...
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Regional Service Delivery Head
3 days ago
Delhi, India Tag Full timeWHAT YOU OFFER US:The Regional Service Delivery Head (RSDH) serves as the strategic and operational bridge between the India Global Delivery Center and the markets (AMS, EMEA, or APAC).This role ensures that regional priorities are translated into delivery excellence — balancing speed, quality, cost, and talent. The RSDH leads a team of operations...
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Regional Sales Head
3 weeks ago
New Delhi, India CBV Ventures Full timeCompany Description CBV Ventures is an Indian company that operates a tech-enabled platform for the distribution of Fast-Moving Consumer Goods (FMCG). The company primarily focuses on providing services to retailers, wholesalers, and manufacturers, particularly in the informal retail sector. The company's online platform Unaati.com connects wholesalers with...
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Regional sales head
4 weeks ago
Delhi, India VAHN Full timeRegional Sales Head – Hyderabad | Mumbai | Delhi (Multiple Openings)Company: VAHN – Operating System for Indian Trucking & LogisticsFunction: Sales (Leadership) | Full-time | On-site with heavy field travelAbout the CompanyVAHN is a B2 B product targeted at truck-owners across India. VAHN is building the mobile-first operating system for Indian trucking...
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Regional Sales Head
4 weeks ago
Delhi, India Whatjobs IN C2 Full timeRegional Sales Head – Hyderabad | Mumbai | Delhi (Multiple Openings) Company: VAHN – Operating System for Indian Trucking & Logistics Function: Sales (Leadership) | Full-time | On-site with heavy field travel About the Company VAHN is a B2B product targeted at truck-owners across India. VAHN is building the mobile-first operating system for Indian...
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Regional Sales Head
2 weeks ago
Delhi, India VAHN Full timeRegional Sales Head – Hyderabad | Mumbai | Delhi (Multiple Openings) Company: VAHN – Operating System for Indian Trucking & Logistics Function: Sales (Leadership) | Full-time | On-site with heavy field travel About the Company VAHN is a B2B product targeted at truck-owners across India. VAHN is building the mobile-first operating system for Indian...
