Hotel Manager

4 days ago

Gandhinagar, India TIGI HR ® Full time
Position- Assistant General ManagerExperience- 5 YearsBudget- 9.60 LPALocation- GandhinagarNotice Period- Immediate to 15 days

NOTE- ONLY AHMEDABAD/GANDHINAGAR CANDIDATES CAN APPLY

Key Responsibilities:

1. Operations Management:

Oversee daily operations of all property facilities including guest rooms, restaurants, banquet hall, party plot, swimming pool, gym, and spa.Ensure all departments are functioning smoothly and efficiently. Implement and maintain high standards of service and guest satisfaction. Coordinate maintenance and repairs to ensure the property is in excellent condition.

2. Staff Management:Recruit, train, and manage a team of staff across all departments. Develop and implement staff schedules, ensuring adequate coverage for all operational areas. Conduct regular performance evaluations and provide coaching and feedback.

3. Financial Management:Develop and manage budgets for all departments. Monitor financial performance, including revenue and expenses, to ensure profitability. Prepare financial reports and present to the owner.

4. Sales and Marketing:Develop and execute sales and marketing strategies to maximize revenue. Identify and pursue new business opportunities to increase occupancy and event bookings. Build and maintain relationships with clients, vendors, and partners. Oversee advertising and promotional activities.

5. Guest Services:Ensure exceptional guest service and address guest inquiries and complaints promptly. Implement guest satisfaction programs and monitor feedback. Create a welcoming and hospitable environment for all guests.

6. Compliance and Safety:Ensure compliance with all local, state, and federal regulations. Implement and maintain health and safety protocols. Conduct regular safety inspections and training for staff.

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.Minimum of 5 years of experience in a similar role within the hospitality industry.Proven leadership and management skills.Strong financial acumen and experience managing budgets.Excellent communication, interpersonal, and customer service skills.Ability to multitask and work under pressure.Proficiency in property management software and Microsoft Office Suite.Sales-driven with a track record of achieving revenue targets.Benefits:

Competitive salary and performance-based bonuses.Paid time off and holidays.Professional development opportunities.

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