E-commerce Executive

4 weeks ago

Noida, Uttar Pradesh, India Crane USA Full time

Job Description:

We are seeking an experienced and talented e-commerce executive to join us at the earliest. 

Objectives of this role:-

  • Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
  • Optimize end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
  • Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
  • Enhance customer experience by working closely with other departments, such as marketing, content and customer service.

Your tasks:-

  • Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.
  • Create digital marketing campaigns.
  • Analyze data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
  • Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
  • Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
  • Launch promotional offers and events to attract new customers.
  • Optimize the business website to increase online traffic.
  • Follow best practices for social media marketing on different platforms.
  • up-to-date knowledge of digital marketing trends and developments
  • knowledge of email, newsletters, push notification and display advertising campaigns
  • ability to use SEO, SEM and marketing databases for promotional purposes
  • proficiency in using website analytics tools, ad serving tools and marketing software

Required skills and qualifications:-

  • 3+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
  • Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimize product visibility, customer engagement, and sales conversion.
  • Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
  • Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth.
  • Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
  • Proficient communication skills, both written and verbal, with fluency in English.
  • Experience managing e-commerce platforms such as Shopify, Magento, and/or WooCommerce.

Preferred skills and qualifications:-

  • A bachelor's degree in e-commerce, digital marketing, business administration, or a related field.
  • Experience with CRM and marketing automation platforms such as Salesforce, Mailchimp, or HubSpot for customer segmentation, targeting, and personalized marketing campaigns.
  • Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyze e-commerce performance metrics.
  • Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.
  • Ability to work collaboratively and take charge as a leader when required.
  • Willingness to travel (domestic and international) for company events.
  • Proven experience in managing Meta Ads and Google Ads campaigns, ideally within a digital marketing agency setting.

Contact us: -

Email Address -

Location - Sector 142 , Noida

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