Deputy Manager

SCOPE OF WORK

You will be responsible for developing
Sales Capability Enhancement
of frontliners, new hires, and refresher trainings for the entire sales force in line with the business needs.

• To ensure that Frontline and rest of the sales force is equipped with knowledge and skill to perform better and produce greater results
• To ensure that the field force in Zone are enabled to do effective execution of all strategies with coaching through OJT and classroom training

ROLE & RESPONSIBILITIES

Understand and evaluate training needs for the business through:

• Partnership during key strategic initiatives and product launches
• Collaboration with business and other support functions to understand new capability to be developed for continuous upskilling
• Regular field visit to understand market requirement and competition benchmark
• Prepare annual / monthly training calendar
• Prepare and develop a team of regional trainers

Content Development and refresher training:

• Create and collate relevant training content (Both Product & Non-Technical)
• Manage vendors to enable completion of external training programs and interventions
• Partner with Product Matter expert to create High-Impact training materials related to updates
• Capability to do gamification of training content

Managing digital learning platform:

• Managing employee traffic and engagement on digital platform
• Creating / designing content and delivery framework
• Creating and administer technical test

Training Strategy & Planning:

• Design and drive appropriate sales training strategy and execution plan in line with the training needs identified and prioritised by the business
• Categorisation of employees into different brackets & on basis of that co-work on training plan as per the training performance

ROI & Reporting:

• Create and report periodic metrics to evaluate the effectiveness of training programs
• Implement procedures and process improvements to maintain quality across board

WHAT WE ARE LOOKING FOR

• Qualification: Life Science Graduate
• Experience: 5 to 8 years
• Candidate willing to do 6 days WFO
• Preferred Industry: Healthcare - Diagnostic or pharma
• Understanding of Doctor and Diagnostic Industry and Products
• Strong Communication Skills
• Design Thinking & Presentation Skills