IPD Steward-Coimbatore

Role Description:

Responsible for delivery of services with the satisfaction of customer and client

Key Responsibilities

• To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)

• Attend briefing before start of shift and debriefing at the end of shift

• Check the menu and note special instructions from the supervisor at the beginning of the day

• To do all mis end place correctly before the service time to ensure agreed standards of service

• Provide food and beverage services in a proper manner

• Speak in a empathetic tone and communicate all information to his supervisor

• Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site

• Maintain a clean and neat work environment

• Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards)

• Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down

• Any other duty as instructed by his immediate Supervisor/Manager from time to time

Key Competencies:

• Previous food handling experience in a corporate environment

• Excellent grooming and personal presentation

• Good communicator, friendly and receptive to client's needs

• Customer service orientation

• Punctuality and accurate time keeping

• Ability to work unsupervised and show initiative

• Ability to work as part of a team

Work Location : Coimbatore