IPD Steward-Coimbatore
1 week ago
Role Description:
Responsible for delivery of services with the satisfaction of customer and client
Key Responsibilities
To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)
Attend briefing before start of shift and debriefing at the end of shift
Check the menu and note special instructions from the supervisor at the beginning of the day
To do all mis end place correctly before the service time to ensure agreed standards of service
Provide food and beverage services in a proper manner
Speak in a empathetic tone and communicate all information to his supervisor
Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site
Maintain a clean and neat work environment
Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards)
Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down
Any other duty as instructed by his immediate Supervisor/Manager from time to time
Key Competencies:
Previous food handling experience in a corporate environment
Excellent grooming and personal presentation
Good communicator, friendly and receptive to client's needs
Customer service orientation
Punctuality and accurate time keeping
Ability to work unsupervised and show initiative
Ability to work as part of a team
Work Location : Coimbatore
