Inside Sales Specialist
1 month ago
Position Summary
The inside sales specialist will be responsible for generating outbound leads, handling inbound leads, providing product information, addressing customer inquiries, and closing sales over the phone or through other communication channels.
Key Responsibilities:
- Managing inbound leads from website, campaigns, referrals, marketplaces, etc.
- Conduct outbound calls to potential customers, identifying their needs and introducing our products or services, and qualifying the leads
- Interface professionally via telephone and digital communication tools (Email, WhatsApp)
- Develop and maintain a strong knowledge of our product offerings, pricing structures, and unique selling points.
- Create and maintain customer data using designated tools
- Preparing techno-commercial proposals for customers
- Build and nurture relationships with existing and potential clients to ensure a strong pipeline of sales opportunities.
- Leverage marketing programs to convert leads and support sales achievement
- Constantly strive to improve selling skills, product, industry, and competitive market knowledge.
- Participate in team meetings, trainings, and professional development to continuously improve sales skills and product/industry knowledge.
- Collaborate with internal teams like Customer Support, Finance, Supply Chain, Marketing to support assigned customers
- Perform other sales-related tasks as required or assigned.
Job Requirements:
- Bachelor's degree
- Minimum 2 years of experience in inside sales, telesales, or a similar role.
- Fluency in English and Hindi with knowledge of additional languages considered an asset
- Proven track record of meeting or exceeding sales targets.
- Strong interpersonal, verbal and written communication skills
- Highly motivated and competitive; ambitious for a successful sales career
- Confident personality, able to effectively engage with customers
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, and experience with CRM software.
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