Enterprise IT Architect – Agentic AI

2 days ago


Pune, India BMC Software Full time

Country

India

State

Maharashtra

City

Pune

Date Published

10-Jun-2025

Job ID

44981

Travel

You may occasionally be required to travel for business

Secondary locations

IND Bangalore - Prestige Summit

Looking for details about our benefits?

Description and Requirements

"At BMC trust is not just a word - it's a way of life"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

Why Join Us?

This is a rare opportunity to redefine enterprise IT from the inside out — not just as a support function but as a catalyst for innovation powered by agentic AI. You'll be at the heart of an ambitious transformation with strong leadership backing and meaningful impact.

Role Overview:

We are looking for a visionary Enterprise IT Architect to lead the transformation of our IT organization into an Agentic AI-driven powerhouse. This individual will architect modern, scalable, AI-native IT platforms that optimize operations, drive automation, and showcase how next-gen IT can innovate at scale. You will work across infrastructure, applications, data, security, and operations to infuse agentic capabilities into the fabric of enterprise IT.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

  • Architect AI-native IT Systems: Design modern enterprise architectures that embed autonomous AI agents across IT functions — including operations, service management, monitoring, and security.
  • Enable Agentic AI Use Cases: Translate IT goals into agentic AI use cases across ticket triage, auto-remediation, provisioning, governance, and user support.
  • Drive Platform Modernization: Lead the modernization of legacy IT platforms to be cloud-native, API-first, and AI-ready.
  • Champion Automation & Observability: Implement intelligent automation, real-time observability, and self-healing capabilities using LLMs, agents, and RPA.
  • Collaborate Cross-functionally: Partner with engineering, security, infrastructure, and product teams to ensure seamless integration of AI agents with enterprise systems.
  • Evaluate and Adopt Technologies: Assess AI toolkits, orchestration frameworks, and multi-agent systems for enterprise applicability.
  • Strategic Roadmapping: Contribute to the roadmap for AI transformation in IT aligned with business outcomes and goals
  • Security and Governance: Ensure that AI-driven architectures meet enterprise-grade standards for risk, compliance, and governance.

To ensure you're set up for success, you will bring the following skillset & experience:

Mandatory Skills:

  • 10+ years of experience in enterprise IT architecture, with 3+ years in AI
  • Proven experience architecting solutions involving AI agents, cloud platforms (AWS, Azure, GCP).
  • Deep understanding of AI orchestration frameworks, LLMs, agent stacks (e.g., AutoGen, LangChain, CrewAI), and observability tools.
  • Experience designing IT solutions with resilience, security, and scale in mind.
  • Strong knowledge of ITIL, SRE principles, DevOps, and enterprise systems (ERP, identity, asset management, etc.).
  • Passion for innovation, continuous improvement, and being customer-zero for AI-driven IT.

Preferred Skills:

  • Familiarity with agent simulation environments and feedback loops.
  • Exposure to enterprise use of generative AI, vector databases, and cloud-native ML pipelines.
  • Strategic mindset with the ability to balance innovation with risk, cost, and governance.

Our commitment to you

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 8,047,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.



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