HCLTech Walk in Interview

2 weeks ago

tamil nadu, India HCLTech Full time
HCLTech Walk in Interview - Card Disputes and Chargebacks on 03 Sep 24 to 06 Sep 24
Total Experience - 1 to 9 yrs of hands-on relevant experience is mandatory.
Joining Time: Only require candidates who can join within 30 days.
Roles : Analyst, Associate, Team leaders (Relevant experience is mandatory)
Interview Date - 03 Sep 24 to 06 Sep 24
Interview Time : (Candidates can walk in only between -10.30 - 1 PM only )
HR Contact - Nikita/Nandhinee
INTERVIEW ADDRESS: HCL Technologies Navallur,ETA 3
Key Skills:
Card Disputes, Chargebacks & Credit Fraud
Responsibilities
Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc.)
Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued.
Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
Monitor disputed transactions for possible fraudulent activity.
Serve clients by resolving product and service problems.
ACH and Other Transaction type and Dispute process awareness
Qualifications
Graduation is mandatory.
Strong computer skills required
Proficiency in MS Office
Experience in disputes or in the payments industry is mandatory
Excellent communication skills
Detail-oriented and results-driven
Analyze information, think through difficult problems, and make critical decisions based on limited information.
Minimum Requirements:
Graduation is Mandatory – Need to have all documentation.
Work from Office.
Flexible to work with US Rotational Shifts
Need to be flexible to travel during training.
Candidate should have experience in charge back and card disputes.
Note : Candidates from Customer care, Phone banking, KYC, Branch banking & Google wallets will not be suitable for this role.
Document to be carried:
1. Resume / CV – 2 Copies
2. Aadhar / ID Proof.
Perks and Benefits :
MNC: Top employer in India
Salary: Best in the Industry
Cab: Cab Available

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