Guest Relations Executive

3 days ago


Bengaluru, India Krithi Ventures Pvt. Ltd Full time
Guest Relation Executive:

Job descriptionYou will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience.Meet, greet and direct Guests who enter the lobby areaServe as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirementsSeek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient mannerServe as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest RelationsManage, record and resolve promptly Guest or customer complaintsEnsure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive LoungeDemonstrate a thorough understanding of all facilities and services provided within the Real Estate and identify opportunities for up-selling and promoting when appropriate.Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the GuestCommunicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budgetMaintain good communication and work relationships in all Real Estate areasMaintain staffing levels to meet business demandsAttend all Reception meetings and Executive Lounge MeetingsComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsAssist with other departments, as necessary

What are we looking forAn ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitment to delivering a high levels of customer serviceAbility to work under pressureFlexibility to respond to a variety of different work situationsMust be Fluent in English, Hindi and KannadaAge Criteria: Max up to 35 years

  • Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...


  • Bengaluru, India Olive By Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...


  • Bengaluru, India Olive By Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...


  • Bengaluru, India Srishti Software Full time

    Designation: Guest relation Executive (Female) 1. MINIMUM EXP: 3yr (Guest relation Executive) or Aviation 2. LOCATION: - Bangalore 3. SHIFT: - General shift: - 6 days a week (Monday to Saturday) 4. NO OF WORKING HOURS IN A DAY: - 8 -9 hours 6. DRESS CODE : Formals (Shirt & pant) 7. Salary: - 25k to 35k (Based on the interview ) Please share your...


  • Bengaluru, India Srishti Software Full time

    Designation: Guest relation Executive (Female) 1. MINIMUM EXP: 3yr (Guest relation Executive) or Aviation 2. LOCATION: - Bangalore 3. SHIFT: - General shift: - 6 days a week (Monday to Saturday) 4. NO OF WORKING HOURS IN A DAY: - 8 -9 hours 6. DRESS CODE : Formals (Shirt & pant) 7. Salary: - 25k to 35k (Based on the interview ) Please share your...


  • Bengaluru, India Olive By Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Apollo Health and Lifestyle Full time

    Job Description: Guest Relations Executive Position Title: Guest Relations Executive Department: Customer Service/Hospitality Work Location: Hosa Road Employment Type: Full-Time **Key Responsibilities** 1. Warmly welcome guests upon arrival and ensure a smooth health check process. 2. Respond promptly to guest inquiries, concerns, and requests,...


  • Bengaluru, Karnataka, India Hilton Full time

    Guest Relations ExecutiveWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Bengaluru, Karnataka, India Apollo Health and Lifestyle Full time

    Job Description: Guest Relations ExecutivePosition Title: Guest Relations ExecutiveDepartment: Customer Service/HospitalityWork Location: Hosa RoadEmployment Type: Full-TimeKey ResponsibilitiesWarmly welcome guests upon arrival and ensure a smooth health check process.Respond promptly to guest inquiries, concerns, and requests, ensuring a high level of...


  • Bengaluru, India Akshayafoodlines Full time

    **Job Summary**: As a Guest Relation Executive, you will be responsible for ensuring an exceptional guest experience at our establishment. You will be responsible for greeting and welcoming guests, addressing their needs, and ensuring their satisfaction throughout their stay. **Key Responsibilities**: - Greet and welcome guests as they arrive at the...


  • Bengaluru, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...


  • Bengaluru, India spiderfocus solutions Full time

    **JOB TITLE: Guest Relations Executive** **Job Location: Hosa Road (Central Jail Road), Off Sarjapur Road. Bangalore** **Educational Qualification: -Graduate** **Experience: 1 to 3 years** **Guest Relations Executive responsibilities are**: 1. Providing exceptional service to clients. 2. Implementing plans to improve customer satisfaction. 3. Assisting...


  • Bengaluru, Karnataka, India Hilton Full time

    Guest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Bengaluru, India PaprikaParfait Full time

    We are seeking a highly professional and customer-focused Guest Relations Executive (GRE) to join our team. As a GRE, you will be the primary point of contact for our guests, ensuring their comfort, satisfaction, and overall positive experience. You will handle inquiries, resolve issues, and provide exceptional service to create a warm and welcoming...


  • Bengaluru, India Embassy Group Full time

    **Job Title : Front Office Executive / Guest Relation Executive** **Job Purpose**: **To ensure that the Guest Experience, Services, Ambience, Maintenance & Upkeep and Look & Feel of the Front office conform to the highest standards of hospitality; in line with the Brand Standards and Standard Operating Procedures of Embassy.** - To ensure that each visit of...


  • Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...