Deputy Manager

2 weeks ago

Guwahati, India Bajaj Consumer Care Full time

Role Summary:The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards.Key Responsibilities:- Ensure standard QC procedures for RM/PM/Bulk/FG sampling and release are followed as per AQL, specs & analytical protocols.- Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance.- Strengthen in-process checks and support plant teams in incident mapping & resolution.- Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports.- Manage disposition of rejected/non-conforming materials and ensure traceability.- Maintain specifications, shade cards, artworks, and coordination with related teams.- Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation.- Perform risk audits (unit/supplier), recommend CAPAs and follow-up.- Train QC/shopfloor teams on SOPs, systems, audits, and process controls.- Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting.- Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives.Qualifications & Experience:Education: M.Sc. Chemistry (mandatory) ➤ ISO Lead Auditor / Six Sigma certification preferredExperience: ➤ 8–10 years in FMCG QC, including 5–6 years in factory team leadership ➤ Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk/process audits ➤ Experience in complaint investigation, CAPA, and supplier quality systemsOther Requirements➤ Strong analytical & documentation skills➤ Ability to lead cross-functional teams➤ Proficiency in SAP-QM (preferred)

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