Customer Support Executive

1 day ago

Gurugram, India Altariya Full time

Company Description

Altariya Global Connect specializes in recruitment for engineering, architecture, and related industries, providing personalized hiring solutions tailored to the unique needs of our clients. We prioritize efficiency and quality, offering pre-recorded video interviews of applicants to help assess their skills and professionalism before live interviews. This approach ensures only genuine, qualified candidates are shortlisted. With a deep understanding of industry demands and a passion for exceptional service, Altariya is your trusted partner in building successful teams and advancing careers.

Role Description

This is a contract remote role for a Customer Support Executive working with USA & UK shifts. The Customer Support Executive will handle day-to-day tasks such as responding to customer inquiries, providing customer support, ensuring customer satisfaction, and offering both online and technical support. The role requires maintaining high standards of customer service while efficiently managing customer issues and queries.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Online Support skills
  • Technical Support skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and remotely
  • Experience with customer support software and tools
  • Prior experience in a similar role is a plus
  • Bachelor's degree in a relevant field is preferred

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