Customer Support Executive

3 weeks ago


Bengaluru, India Hindustan Recruitment Full time
DescriptionOur company is seeking a motivated and experienced customer support professional to join our team. As a customer support representative, you will be responsible for ensuring customer satisfaction by providing excellent service and support. You will be part of a team that provides technical support, answers inquiries, and resolves issues for our customers. To be successful in this role, you must be able to multitask and prioritize responsibilities effectively, while maintaining a positive and professional behaviour.ResponsibilitiesRespond to customer inquiries in a professional and timely mannerProvide technical support for our products and servicesTroubleshoot and resolve customer issuesNeed to provide training to the customer.Collaborate with other teams to provide excellent customer serviceFollow up with customers to ensure their issues have been resolvedMaintain accurate and detailed records of customer interactionsContinuously improve knowledge of our products and servicesSkills1+ years experience in customer support or a related fieldExpressive communication skills, verbal and writtenAbility to multitask and prioritize responsibilitiesStrong problem-solving skillsGood knowledge in Tally and accounting field.Familiarity with customer support software and systemsAbility to work well in a team environmentPositive and professional behaviour.



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