Workday Absence
2 weeks ago
The candidate must have a proven track record of implementing and administering Workday, with expert level knowledge of the absence management module and HCM processing.
The role will require the candidate to partner with stakeholders within our total rewards team, understand business needs, define requirements in support of the employees, managers and business partner experience and to architect, configure, support and maintain solutions to achieve desired business objectives.
What will you do
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Own the Workday absence management module to include best practices for the system architecture from concept through requirements, design, build, test, deploy and maintain
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Provide subject matter expertise on Workday absence management best practices and partner with stakeholders to understand pain points, prioritize requirements, and identify opportunities to improve processes and gain efficiency by leveraging Workday functionality
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Identify business critical Workday new features released (R1 & R2 releases) and demo to our stakeholders
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Understand the full P&C technology landscape, especially how third-party point solutions are utilized and integrated within Workday
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Develop partnerships with our total rewards COE stakeholders and provide guidance on how to best leverage and utilize Workday for absence management
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Optimize, standardize and automate the Workday absence management process across a global environment
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Assess current setup, configuration, systems, utilization and identify and recommend improvements
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Develop training to help end users with adoption and usage of Workday
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Recommend and configure enhancements to maximize value and efficiency of the Workday absence management module and provide end to end solution and design details during Architect Sessions
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Leverage your mastery-level knowledge of Workday absence management to lead the design, configuration, integration, data conversion, security, testing, reporting, post production support and change management activities
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Collaborate closely with other Workday solution architects to leverage knowledge, other solutions, and best practice to ensure a holistic best-practice approach
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Review the Workday new product releases, identify features and functionality to adopt and coordinate the planning and execution and testing of those delivered features
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Primary focus is Workday absence management, with secondary focus to support other system needs
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Plan, lead, and facilitate “art of the possible” design and solution architecture workshops
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Accurately estimate effort and resources required to complete projects as related to areas of expertise
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Mentor and guide more junior colleagues for their roles in configuration and testing
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Provide excellent customer service in response to P&C inquiries and resolve inquiries accurately and timely
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Utilize a case tool for capturing all inquiries, requests and customer information
What We're Looking For
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Bachelor’s Degree in IT, Business or related field
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Minimum of 4 years of industry experience in Workday Absence management as solution architect delivering and configuring absence management solutions and full life-cycle implementations of the absence management module
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Workday Pro certified with mastery level experience in Workday Absence management preferred
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Experience and knowledge of other Workday modules preferred such as HCM
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Excellent verbal and written communication, escalation, and conflict resolution skills
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Strong problem-solving skills and ability to troubleshoot technical issues
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Experience developing and delivering training programs
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Strong attention to detail and ability to maintain data accuracy and integrity
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A passion for excellent customer service, adaptable & flexible
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Ability to multitask and work effectively and efficiently, delivering high-quality work in a fast paced, changing
work environment
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Ability to comply with handling sensitive and confidential employee data
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Works under general direction; must be able to work independently
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