Product Operations Manager

2 weeks ago


Bengaluru, India ffreedom app Full time
About Product Operations Manager:As a Product Operations Manager, you will devote full attention to the bigger picture by applying operational discipline to the entire cross functional teams. You are a hustler who helps clear the path to ensure the rest of the team - PMs, developers, designers, customer support, marketing, sales - are able to perform under the best possible circumstances.

Responsibilities:1. Engineering, design, product team communication / announcements / reinforcing process, policies, and practices2. Maintaining templates, guidelines, how-to references and resources3. Streamlining intelligence and automation of tasks / routine practices4. Bridging important changes from inside the organization to all the other cross-functional departments5. Developing and maintaining a continuing education program for product managers, and leaders to adopt processes6. Supporting onboarding in the product team7. Researching and organizing information on product management best practices

Experience and Qualifications:1. Minimum 6 years of total work experience in Program Management, Product Management, and/or CX.2. Hands-on knowledge on Jira automation, Product management tools like Figma, Zendesk, ProductPlan, Confluence, etc.3. Your resume should demonstrate strong ability to analyze, design and improve business processes4. Strategic alignment, where you have brought together key partners across functions5. Working closely with support and sales to improve the customer experience6. Strengthened the product feedback loop to drive important product decisions7. Good team player with excellent communication and project management skills in a time sensitive environment.8. Exceptional attention to detail.



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