Customer Support Voice
3 weeks ago
Job Description Job Description – Customer Service Representative (Voice Process) Department: Customer Services Client: MDC2 Level: 13 Shift: Night Shift CTC: ₹25,000 Markup: 18% Role Overview: We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely support, and ensuring a smooth customer experience. Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer issues, queries, and requests with accuracy and clarity. Maintain detailed and accurate call records in the system. Ensure high levels of customer satisfaction during every interaction. Follow communication guidelines and adhere to process compliance. Collaborate with internal teams when required for issue resolution. Eligibility Criteria: Excellent verbal communication skills (must). 0–6 months of experience (freshers preferred). Only 2025 graduates are eligible. Post-graduates are not eligible. Non-tech graduates only. Willing to work in night shifts . Skills Required: Strong communication and interpersonal skills. Ability to multitask and manage time effectively. Customer-focused approach. Problem-solving skills with a positive attitude. Requirements Requirements: Excellent verbal communication skills. 0–6 months of experience (freshers preferred). Must be a 2025 graduate . Post-graduation is not allowed . Non-tech graduates only. Ability to work in night shifts . Strong interpersonal and customer-handling skills. Basic computer knowledge and ability to maintain documentation. Positive attitude and willingness to learn. Benefits Benefits: Provident Fund (PF) Both-way cab facility provided Night shift allowance (as per company policy) Opportunity to work with a top MNC Growth and career development opportunities Supportive work environment Requirements Responsibilities: Analyze business processes and workflows to identify opportunities for improvement. Collaborate with clients and cross-functional teams to gather, clarify, and document business requirements. Develop comprehensive reports, presentations, and data-driven insights to support strategic decision-making. Utilize advanced Excel skills for data management, analysis, and reporting. Engage with business tools and systems to streamline operations and enhance efficiency. Requirements: Graduate in any discipline (excluding BSc, IT, BCA, and B.Tech). Strong written and verbal communication skills in English. Proven customer service orientation and problem-solving mindset. Ability to work effectively in rotational shifts, including night shifts. Immediate availability for on-site work in Mumbai. Advanced proficiency in Excel is preferred.
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Customer Support Associate
1 week ago
Mumbai, India First Voice Pvt. Ltd Full timeHi, Job Seekers **MUMBAI # WFO # Voice Support # Immediate Hiring # Top MNC** We have an opening for the Mumbai location "Customer support Associate" position for Voice Support. Qualification - 10+2 / Graduate **B.Tech, B.Sc, MBA, Post Graduate don't apply** Experience - 0 (Fresher ) Shift - Rotational 24*7 Cab - one-sided in odd hours. Working Day - 5 days...
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Customer Support Representative/Voice Coach
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mumbai, India TP Full timeCustomer Support Representative/Voice CoachLocation: Malad, Mumbai ✅ Roles: Voice Coach / Customer Support Executive ✅ Experience: 1–3 years in International BPO ✅ Skills: Excellent English communication, Voice & Accent Training (for Voice Coach), Customer Handling
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Customer Support Representative/Voice Coach
1 week ago
mumbai, India TP Full timeCustomer Support Representative/Voice Coach Location: Malad, Mumbai ✅ Roles: Voice Coach / Customer Support Executive ✅ Experience: 1–3 years in International BPO ✅ Skills: Excellent English communication, Voice & Accent Training (for Voice Coach), Customer Handling
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mumbai, India TP Full timeCustomer Support Representative/Voice Coach Location: Malad, Mumbai ✅ Roles: Voice Coach / Customer Support Executive ✅ Experience: 1–3 years in International BPO ✅ Skills: Excellent English communication, Voice & Accent Training (for Voice Coach), Customer Handling
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Customer Support Representative/Voice Coach
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Mumbai, Maharashtra, India TP Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCustomer Support Representative/Voice CoachLocation:Malad, MumbaiRoles:Voice Coach / Customer Support ExecutiveExperience:1–3 years in International BPOSkills:Excellent English communication, Voice & Accent Training (for Voice Coach), Customer Handling
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Navi Mumbai, India Onesource Atreus Full time**C1B - Credit One Bank - Credit Card Soft Collection.** - 5 days of working - 2 rotational off - Shift Timing - 7pm to 4am (Fixed) - Educational Criteria: - SSC/HSC/Graduate any would do - 6 months to 1 year of experience into international Collection/Retention/Sales/Customer Service **TPC - Third Party Collections** - 5 days of working - Shift Timing -...
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Customer Support Voice
3 weeks ago
Mumbai, India 2coms Full time Job Description – Customer Service Representative (Voice Process) Department: Customer ServicesClient: MDC2Level: 13Shift: Night ShiftCTC: ₹25,000Markup: 18%Role Overview: We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely...
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Customer Support Voice
1 day ago
Mumbai, India 2coms Full timeJob Description – Customer Service Representative (Voice Process)Department: Customer ServicesClient: MDC2Level: 13Shift: Night ShiftCTC: ₹25,000Markup: 18%Role Overview:We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely support,...
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Customer Support Voice
3 weeks ago
Mumbai, India 2coms Full timeJob Description – Customer Service Representative (Voice Process) Department: Customer Services Client: MDC2 Level: 13 Shift: Night Shift CTC: ₹25,000 Markup: 18% Role Overview: We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely...
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: International Voice Customer Support
3 hours ago
Mumbai, India Unusual Hire Full timeRole : International voice customer support (Video calling) We have huge opportunity for BPO Voice (International) support roles with Accenture. Number of Position - 50 pos. in each location Location - Bangalore and Mumbai Work from Office from Day 1 Job Responsibility: 1. It is the process of taking phone calls, responding to them, and resolving their...
