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Tech Coord, Inv Ops Trade Sup

4 months ago

bangalore, India Northern Trust Full time

Responsibilities

Strong subject matter expertise/ knowledge of NT business (Custody, GFS, Investment Operations, etc.) Demonstrate through examples /evidence strong operations knowledge including secondary review & controls, risks & mitigations. Demonstrate through example/evidence excellent written and verbal language skills, ability to independently address technical & non-technical issues, knowledge share / training sessions conducted, proactively troubleshoot and manage escalations, and work with global teams. Demonstrate through examples/evidence analytical ability, problem solving, day-to-day task management and escalation of issues. Working knowledge of Excel including macros/automations within the process. Sustainable performance demonstrated through examples/evidence, the above listed core skills andpetencies in the current role over a period of at least 24 months. Serves as a contact for the home location, to provide resolution ofplex transactions. Responsible for delivery of all Client deadlines and resolving all the queries received from home country, clients, auditors accurately and within specified timeframes. Responsible for interacting with various business areas to determine automation needs and provide ongoing systems support Pro-activelye up with productivity improvements in the process Assist with testing of ongoing projects as requested. Be aware of all service level agreements and KPIs in place. Ensure issues are escalated to the appropriate personnel across the business in a timely manner. Continuously meet and exceed the expectations and requirements of all clients. Work within a team with a strong willingness to assist others when required, building effective relationships with members of other teams Be responsible for taking up ownership of all process related documents (DPAD's/SLD's,etc) Be responsible to maintain the levels of accuracy and timeliness as per agreed SLD Escalate issues to onshore location when appropriate To work very closely with the Team Leads to ensure business deliverables are taken care on a daily basis Knowledge / Skills Specific knowledge of all relevant EMEA, US & APAC markets. An understanding of the various departments within the Investment management world and their dependencies like Front Office, Confirmations, Settlements, Reconciliation, Data Management. Strong client services / financial services/ capital markets work experience or equivalent knowledge Demonstrate/Exhibit through examples/evidence of strong operations knowledge including secondary review & controls, risks & mitigation Must be resilient to pressure and have the ability to adapt quickly. Sustainable performance demonstrated through examples/evidence, the above listed core skills andpetencies in the current role over a period of at least 4-5 years. Requires good oral and writtenmunication skills, analytical and problem-solving skills, organizational skills to manage conflicting priorities and multi-task functions in a fast-paced team environment. Experience Years working experience: 4-5 years Relevant industry: Financial Services, preferably Investment Banking, Investment Management & Asset Management Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for apanymitted to assisting themunities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainablepanies Build your career with us and apply today. #MadeForGreater
Reasonable amodation
Northern Trust ismitted to working with and providing reasonable amodations to individuals with disabilities. If you need a reasonable amodation for any part of the employment process, please email our HR Service Center at .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Job ID R126605